Front Desk Representative

1 week ago


Washington, Washington, D.C., United States Remington Hotels Full time

Job Summary

We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.

Key Responsibilities

  • Welcoming and assisting guests during their stay, including handling room assignments, key cards, and other guest requests.
  • Managing cash handling and processing transactions accurately and efficiently.
  • Providing information and assistance to guests regarding hotel amenities, services, and local attractions.
  • Collaborating with other hotel departments to ensure seamless guest experiences.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a front desk or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.


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