Front Desk Representative
1 week ago
Job Summary
We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.
Key Responsibilities
- Welcoming and assisting guests during their stay, including handling room assignments, key cards, and other guest requests.
- Managing cash handling and processing transactions accurately and efficiently.
- Providing information and assistance to guests regarding hotel amenities, services, and local attractions.
- Collaborating with other hotel departments to ensure seamless guest experiences.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous experience in a front desk or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
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