Employee Health

2 months ago

Atlanta, Georgia, United States Marsh Full time

Employee Health & Benefits Account Executive

The Account Executive ("AE") is the primary lead on the client team, in partnership with the Producers, for their book of business. The AE also partners with Producers in developing and maintaining strong relationships with current clients and owning all aspects of servicing a book of business. The AE participates in prospect and finalist meetings along with the Producer and service team. The Account Executive provides direction and (informal) training/education to Account Managers and Account Associates related to job requirements and client needs. This person is self-motivated and prepares quarterly stewardship analysis, leads the renewal process, analyzes claims data, as well as provides consultative and strategic planning for clients, all with minimal involvement from the Producer(s). The Account Executive should be easily accessible on a day-to-day basis and always provide timely, excellent service.

Founded in 2007, Ironwood continues to make a positive impact on our clients by protecting their business and supporting their employees across the world, providing Corporate Risk and Insurance, Employee Benefits Brokerage and Consulting Services, and Private Client Services. Our depth of resources, technology platforms, and dedicated service teams provide our clients with the level of risk management and insurance and employee benefits services they need to protect their assets and attract and retain employees. Our mission is simple: Make a positive difference through service to our clients, our community, our insurance company partners, and each other.

As of January 2020, Ironwood officially joined Marsh & McLennan Agency LLC (MMA), a subsidiary of Marsh, a global leader in insurance brokering and risk management. MMA was established in 2008 as a separate operating subsidiary of Marsh Inc., primarily to serve the employee benefits and property/casualty needs of the mid-size employer market. Under the umbrella of Marsh, Inc. and the Marsh & McLennan Member Companies, we are recognized as the world's leading insurance broker and risk adviser.

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, you'll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.

We will count on you to do the following:

  • Ensure outstanding customer service is provided to clients, both directly and by other members of the production team
  • Share responsibility for overall strategic management and focus of client engagement
  • Communicate closely with Producers and act as key liaison with clients to assess needs and provide solutions
  • Develop carrier and vendor relationships and participate in industry events (carrier functions, developmental & training events, etc.) to continue to grow as a professional within the industry.
  • Prepare and participate in sales presentations, strategic assessments, RFP responses, open enrollment and other client related meetings.
  • Design detailed analyses and presentations for prospect/client meetings
  • Provide consultative and strategic planning for clients, under the direction of the Producer(s)
  • Prepare, analyze and present report for clients, including quarterly reports (i.e., post renewal analysis, quarterly stewardships, and monthly aggregate reports), renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies) and ACA reporting
  • Review SPD's and agreements/contracts for accuracy
  • Handle any claim resolutions and plan administration problems
  • Filing, file set-up, file maintenance in Agency Management and Imaging System

What you need to have:

  • Bachelor's Degree in a Relevant Field of Work or an Equivalent Combination of Education and Work-Related Experience.
  • 10+ Years of Work-Related Experience with Demonstrated Proficiency in Multiple Disciplines/Processes Related to the position.
  • Strong interpersonal skills as well as the ability to problem solve are necessary.
  • Effective oral and written communication skills are required.
  • Business acumen and industry knowledge are required to interpret and discuss a client's financials and state of the industry, as well as complex topics such as funding arrangements, pharmacy, reference-based pricing, new and emerging trends, vendor opportunities and compliance.
  • Must have a strong understanding of in-depth financial analysis (e.g., financial projections, renewal underwriting, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports) and actuarial tools to prepare and present client deliverables.
  • Proficient with Microsoft Word, Excel, Power Point, and Outlook
  • Ability to learn Agency Management and Imaging Systems
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

What is in it for you?

Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including:

  • Medical, dental & vision insurance
  • 401K and company match program
  • Company-paid life and disability
  • Employee Stock Purchase Plan
  • Generous paid time off programs
  • Paid parental leave
  • Volunteer paid time off (VTO)
  • Career mobility
  • Pet insurance
  • Employee networking groups
  • Continuing education and training opportunities

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.'

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

At MMA, your future is limitless. For more information about our company, please visit us at:
#MMASE

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