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Associate Patient Care Coordinator

1 month ago

Staten Island, New York, United States Optum Full time

Seize the chance to join Optum - a renowned health care organization in the Tri-State region, encompassing multiple reputable medical groups. Be part of a team that impacts lives across New York, New Jersey, and Connecticut, using cutting-edge technology and collaborating with like-minded colleagues dedicated to enhancing people’s well-being.

Optum ENT, a division of Optum, is currently seeking an Associate Patient Care Coordinator who is friendly, patient-centered, and detail-oriented. In this role, you will play a crucial part in ensuring smooth processes and protocols implementation, supporting the organization's vision and mission alongside the care team.

Role Overview:
  • Greet and check-in patients, update demographic and insurance data
  • Verify eligibility, collect payments, and post transactions
  • Schedule appointments, handle reminder calls, and manage administrative tasks
  • Assist in maintaining office operations and delivering exceptional service
  • Respect patient confidentiality and exhibit a courteous demeanor
  • Collaborate with the team to achieve financial, clinical, and service objectives
Schedule:

Monday to Friday from 9:00 am to 5:00 pm

Location:

2 OHIO DRIVE, Suite 200, Lake Success NY 11042

If you're considering a career with UnitedHealth Group, you can anticipate competitive pay, comprehensive benefits, performance incentives, and a supportive management team focused on your growth and success.

Benefits Include:
  • Paid Time Off plus Paid Holidays
  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401(k) Savings Plan and Stock Purchase Plan
  • Education Reimbursement and Employee Discounts
Qualifications:
  • High School Diploma / GED
  • 1+ years of customer service or healthcare experience
  • Proficient in Microsoft Office
  • Ability to travel occasionally
Preferred Qualifications:
  • Experience with electronic health records (EPIC)
  • Knowledge of medical terminology

UnitedHealth Group is dedicated to promoting diversity and maintaining an inclusive workplace, offering equal opportunities for all applicants without regard to various backgrounds.