Account Specialist, Commercial Lines Business Insurance

2 months ago

Saddle Brook, New Jersey, United States Marsh Full time

Marsh & McLennan Agency- Northeast Region (NJ, NY, CT)


Account Specialist, Commercial Lines Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Specialist here at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life:

As an Account Specialist within our Business Insurance Property & Casualty Group, you will be an integral team member who supports the Account Management and Sales teams with high quality work product to ensure client needs and expectations are met. All Account Specialists can expect ongoing Professional development opportunities that include On-The-Job Training with both management and team members, mentorship, career pathing and Tuition Assistance.

A future Account Specialist can expect to:

  • Coordinate and complete the marketing process for new and renewal group business, including compiling data, rates, experience, soliciting quotes, monitoring bid requests, corresponding with vendors and preparing complex cost sheets according to the marketing process and workflow guidelines outlined in the Resource Guide.
  • Support the process for issuing and managing certificates of insurance, completing applications and transmitting information to clients and insurance carriers.
  • Support preparation of client communication materials used in strategic planning, renewal and/or quarterly reviews, finalist presentations, and any other client facing interactions during the year.
  • Clearly demonstrate compliance with all processes, procedures, workflows and documented standards to deliver accurate materials in a timely manner.
  • Respond to client in all areas of customer service including directing or responding to client telephone calls/emails.

What you need to have:

  • Very effective oral and written communication skills as well as relationship building skills
  • High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint
  • Exceptional time management and organization skills
  • Active insurance license or willingness to obtain it within 3 months of employment

What makes you stand out?

  • Experience in Property and Casualty Insurance
  • A degree in Risk Management, Business or other related program
  • Demonstrated experience in Customer Service

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

The applicable base salary range for this role is $39,300 to $70,940. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other wellbeing programs as well as employee assistance programs.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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