Current jobs related to Credit Card Operations Manager - San Francisco, California - Pesto
-
Senior Analyst, Credit Risk Management
1 week ago
San Francisco, California, United States Social Finance Ltd Full timeWho We Are:At Social Finance Ltd, we are dedicated to reshaping the financial landscape. Our mission is to empower individuals to manage their personal finances effectively. As a forward-thinking financial services provider and national bank, we leverage cutting-edge, mobile-first technology to assist our diverse member base in achieving their financial...
-
Director, Card and Payment Services
1 day ago
San Diego, California, United States California Coast Credit Union Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Card and Payment Services team at California Coast Credit Union. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring regulatory compliance.Key ResponsibilitiesDevelop and implement...
-
Credit Risk Specialist
1 week ago
San Francisco, California, United States Cardless Full timeAbout CardlessAt Cardless, we are innovating a credit card and loyalty platform designed for consumer businesses to enhance customer engagement. We have successfully launched nine credit cards, including those for major mall operators and leading airlines. Our mission is to bring creative card programs to life, leveraging technology to seamlessly integrate...
-
Credit Risk Specialist
1 week ago
San Francisco, California, United States Cardless Full timeAbout CardlessAt Cardless, we are innovating a credit card and loyalty platform that empowers consumer businesses to engage effectively with their clientele. We have successfully launched multiple credit cards, including partnerships with major brands in various sectors. Our mission is to help businesses create imaginative card programs and integrate credit...
-
Senior Credit Risk Analyst
1 week ago
San Francisco, California, United States Social Finance Ltd Full timeEmployee Applicant Privacy NoticeAbout Us:Join us in shaping a more promising financial future. At Social Finance Ltd, we are transforming the way individuals engage with personal finance through innovative, mobile-first technology designed to assist our members in achieving their financial objectives. As a pioneering financial services organization and...
-
Lead Credit Strategy Analyst
1 week ago
San Francisco, California, United States Social Finance Ltd Full timeWho We Are:At Social Finance Ltd, we are dedicated to reshaping the financial landscape. Our mission is to empower individuals by transforming their relationship with personal finance through innovative, mobile-first solutions. As a forward-thinking financial services provider and national bank, we leverage cutting-edge technology to assist our vast member...
-
Credit Risk Specialist
1 week ago
San Francisco, California, United States Cardless Full timeAbout CardlessAt Cardless, we are revolutionizing the credit card and loyalty landscape for consumer businesses. Our innovative platform has successfully launched multiple credit cards, including partnerships with leading brands in various industries. We empower businesses to create unique card programs and have developed advanced technology to integrate...
-
Senior Credit Risk Analyst
4 days ago
San Francisco, California, United States Social Finance Ltd Full timePosition OverviewThe Credit Strategy team at Social Finance Ltd is responsible for overseeing credit risk management for a variety of lending products. This includes:Student Loan RefinancingPrivate Student LoansPersonal LoansCredit CardsMortgagesOur focus is on developing and implementing effective credit strategies and policies that govern:New Account...
-
Lead Credit Strategy Analyst
1 week ago
San Francisco, California, United States Social Finance Ltd Full timeEmployee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future.At Social Finance Ltd, we are transforming the way individuals engage with personal finance through innovative, mobile-first solutions. As a next-generation financial services provider and national bank, we are at the forefront of an industry undergoing significant...
-
Senior Credit Risk Analyst
1 week ago
San Francisco, California, United States SoFi Full timeEmployee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future. Together with our members, we are transforming the way individuals engage with personal finance. As a forward-thinking financial services organization and national bank, we leverage innovative, mobile-first technology to assist millions of members in achieving their...
-
Credit Portfolio Manager
1 week ago
San Francisco, California, United States The Ladders Full timeAbout The Ladders In the realm of financial technology, companies often face significant challenges due to the complexities of traditional banking systems. At The Ladders, we understand these hurdles, having experienced them firsthand while working with leading financial institutions. Our mission is to streamline and enhance the banking experience for...
-
Senior Credit Risk Manager
1 day ago
San Francisco, California, United States HSBC Full timeAbout the RoleAs a Senior Credit Risk Manager at HSBC, you will play a critical role in ensuring the bank's credit risk management practices are robust and effective. This position requires a seasoned professional with a strong background in credit risk management, lending, and/or workout areas.Key ResponsibilitiesCredit Risk Management: Evaluate and discuss...
-
San Francisco, California, United States Okta, Inc. Full timeAbout the RoleWe are seeking a seasoned leader to join our high-performing Accounts Receivable, Credit and Collections team at Okta, Inc. As a key member of our finance organization, you will be responsible for driving process improvements, leading a team of professionals, and ensuring the efficient management of our financial operations.Key...
-
Senior Analyst of Credit Strategy
1 week ago
San Francisco, California, United States Social Finance Ltd Full timeEmployee Applicant Privacy NoticeAbout Us:Join us in shaping a more promising financial landscape.At Social Finance Ltd, we are revolutionizing personal finance through innovative, mobile-first solutions. Our mission is to empower our members to achieve their financial aspirations. As a forward-thinking financial services organization and national bank, we...
-
Credit and Collections Support Manager
1 week ago
San Francisco, California, United States Summit Materials Full timeLocation: Not specifiedCompensation: $60,000.00 - $75,000.00Schedule: Monday - Friday: 8:00 AM - 5:00 PMAre you ready to take on a dynamic role where you can contribute to the foundation of our communities? Join Summit Materials, a leader in the construction materials sector, where we are committed to building a better future.Summit Materials comprises...
-
Compliance Operations Leader
1 week ago
San Francisco, California, United States Cardless Full timePosition OverviewCardless is in search of a seasoned and skilled Chief Compliance Officer (CCO) to spearhead and manage our Compliance division. This crucial position guarantees that our consumer lending and credit card initiatives comply with all regulatory standards, mitigate risks, and uphold the utmost integrity. The preferred candidate will possess...
-
Travel Operations Manager
20 hours ago
San Francisco, California, United States The Muscogee Nation Full timeJob SummaryThe Muscogee Nation is seeking a highly organized and detail-oriented Travel Coordinator II to join our team. As a key member of our travel operations department, you will be responsible for ensuring the smooth execution of travel arrangements for employees and other travelers.Key ResponsibilitiesTravel Authorization and Expense Reporting: Verify...
-
San Francisco, California, United States Social Finance Ltd Full timeQuienes somos:Transforma el futuro financiero con nosotros.Junto a nuestros miembros, estamos revolucionando la forma en que las personas piensan e interactúan con las finanzas personales.Somos una empresa de servicios financieros de próxima generación y un banco nacional que utiliza tecnología innovadora y móvil para ayudar a nuestros millones de...
-
Financial Operations Officer
1 week ago
San Francisco, California, United States Accor Hotels Full timeCompany OverviewWhy choose Accor?We are more than just a global leader in hospitality. We embrace individuality and provide opportunities that align with your unique character. Our commitment is to foster your growth and learning every day, ensuring that your work is meaningful. As you journey with us, you will uncover the endless possibilities that Accor...
-
Assistant Manager of Credit and Collections
1 week ago
San Francisco, California, United States Summit Materials Full timeLocation: West Valley City, UTCompensation: $60,000.00 - $75,000.00Schedule: Monday - Friday: 8:00 AM - 5:00 PMAre you ready to take on a dynamic role that lays the groundwork for community connections? Join Summit Materials, a leader in the construction materials sector, where we are committed to building a better future.Summit Materials encompasses...
Credit Card Operations Manager
2 months ago
Why you should join PingLend
PingLend is on a mission to radically change the way credit works for the underbanked: starting with credit. We just wrapped up a Series A less than one year after our seed round and are in ultra-growth mode.
PingLend allows almost anyone to get a secured credit card regardless of their credit score by collateralizing assets such as gold, jewelry, watches, etc. This allows PingLend's users to build their credit and qualify for previously unobtainable financial products. Soon we will expand to every type of collateral, across physical and virtual goods as well as launching into uncollateralized credit products.
The Operations Manager role
We are looking for a Credit Card Operations Manager ready to take the next step in their career to help build a fintech unicorn and change the lives of underbanked Americans. The Credit Card Operations Manager will be a vital member of PingLend's Operations team.
We are working on revolutionizing credit by pioneering our novel approach to asset collateralization. Achieving this objective requires that we have efficient and effective processes for handling: onboarding, card issuing, customer support, fraud and so much more.
What does it take to succeed at PingLend and this role?
Recognition that this is a start-up. The risks are real, budgets are tight, expectations high and the deadlines are short;
Creativity and problem-solving are essential; We want thinkers that execute.
Bring a desire to learn, think outside the box, take on responsibilities and challenges outside your comfort zone, push yourself, become an entrepreneur.
The words "that is not my responsibility" do not exist at PingLend. Come prepared to do anything and everything that it takes to build a successful company from scratch;
Commit yourself to operational excellence
Come to Pinglend to enjoy the journey and experience of building something great
Key responsibilities:
In conjunction with PingLend's management team, our payment processor, key vendors and sponsor bank, develop and implement all the required credit card and operational processes to ensure an effective product launch in 2023;
Manage credit card operations, pre and post-cardholder acquisition including customer boarding, card printing and fulfillment, payments, call center operations, fraud management, chargebacks, collections, and account maintenance etc;
Interact and communicate with PingLend's internal and external key stakeholders;
Maintain and oversee all operational processes, develop, maintain, document and train internal and external staff on standard operating procedures, drive quality initiatives across the customer lifecycle, maintain the highest customer experience;
Develop and maintain a strong operational controls framework to manage operational and financial risk while ensuring compliance with regulatory requirements;
Oversee third party vendors to ensure delivery of all commitments, SLA's and quality expectations. Identify gaps and continuously interact with vendors to improve overall delivery standards;
Support the development and launch of new products;
Develop and maintain the required financial and operational reporting to ensure the appropriate level of visibility of PingLend's operations.
Qualifications and Experience Requirement
Bachelor's degree in Business, Finance, Operations Management, Project Management, and/or Product Management; MBA preferred.
Five (5) plus years relevant experience, preferably with direct credit cards/payments industry experience.
Five (5) plus years of Product Management or relevant experience.
Demonstrated success in driving innovation and change with a focus on the customer.
Exposure to, or experience in, financial analysis, including financial reporting, data analysis and business case development.
Ability to drive results cross-functionally.
Strategic thought leadership including strategy development.
Strong written and verbal communication skills and business acumen.
Advanced Microsoft Office skills, especially Excel and PowerPoint.
Strong verbal and written communication skills, comfortable presenting to senior leadership and tailoring to multiple audiences.
Ability to create a strong network of relationships amongst peers, internal partners, external parties, decision makers and stakeholders.
Ability to structure and break down complex problems to drive results.
Ability to manage and prioritize multiple projects simultaneously.
Strong creativity and self-motivated, with a passion to transform the business.
Excellent decision-making, analytical, planning, and organizational skills.
Strong attention to detail.
Self-starter with ability to manage time wisely and work on concurrent projects.
