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Compliance Operations Leader

2 months ago

San Francisco, California, United States Cardless Full time

Position Overview

Cardless is in search of a seasoned and skilled Chief Compliance Officer (CCO) to spearhead and manage our Compliance division. This crucial position guarantees that our consumer lending and credit card initiatives comply with all regulatory standards, mitigate risks, and uphold the utmost integrity. The preferred candidate will possess around 20 years of experience in compliance within the consumer credit sector, particularly with a solid foundation in credit cards, and experience in both traditional banking and fintech startup settings. This role will report directly to the CEO.

Key Responsibilities:

  1. Oversight of Regulatory Compliance

    • Assume complete ownership and accountability for the Compliance Management System (CMS), ensuring its strength and efficacy.

    • Formulate, execute, and oversee a thorough compliance program to guarantee adherence to all pertinent laws and regulations, including those governed by the FDIC, CFPB, and other regulatory authorities.

    • Supervise and manage internal and external regulatory examinations, audits, inquiries, and assessments related to Cardless consumer lending and credit card operations.

    • Monitor and report on compliance risks and challenges, ensuring prompt resolution and implementation of corrective measures.
  2. Management of Regulated Partner Relationships

    • Act as the primary point of contact with regulated partners, managing relationships and ensuring timely and effective communication.

    • Prepare and submit regulatory filings, reports, and responses to examination requests and inquiries.

    • Administer and oversee Cardless' Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/Office of Foreign Assets Control (OFAC) Program.

    • Report to and engage with the Board of Directors, providing regular updates on compliance issues, risks, and strategies.
  3. Leadership and Team Management

    • Lead, expand, and nurture the Compliance team, promoting a culture of compliance and ethical conduct throughout the organization.

    • Collaborate with product, engineering, marketing, and operations teams to ensure compliance is integrated into all business processes and product development initiatives.

    • Provide compliance oversight for advertising and marketing programs, including approval processes and regulatory submissions.

Experience Requirements

  1. Approximately 20 years of experience in compliance within the consumer credit sector (preferably consumer credit cards), with significant experience in a banking environment.
  2. Experience as a CCO or in a senior compliance role at a fintech startup operating in an FDIC-regulated space (lending or credit cards) is highly desirable.
  3. Experience working with regulatory agencies such as the FDIC is highly desirable.
  4. Extensive experience in launching and scaling credit card compliance programs.
  5. Proven ability to develop and implement compliance programs in a fast-paced, high-growth environment.

Essential Skills

  1. In-depth understanding of consumer lending regulations, including but not limited to the Truth in Lending Act (TILA), Regulation Z, Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Electronic Fund Transfer Act (EFTA), NACHA rules, CAN-SPAM, TCPA, FDCPA, FACTA, and statutes and laws under the purview of the Consumer Financial Protection Bureau (CFPB) and Federal Deposit Insurance Corporation (FDIC).
  2. Comprehensive knowledge of the statutes and regulations under the purview of the Consumer Financial Protection Bureau (CFPB) and Federal Deposit Insurance Corporation (FDIC).
  3. Expertise in handling regulatory matters involving questions related to the aforementioned regulations and other relevant consumer protection laws.
  4. Strong leadership and team management skills, with a track record of building and leading high-performing compliance teams.
  5. Excellent written and verbal communication skills, with the ability to effectively communicate complex regulatory concepts to all stakeholders.

Educational Background:

  1. A Bachelor's degree in a related field is required; advanced degrees or certifications (e.g., JD, CRCM) are preferred.

Compensation:

This role offers an annual starting salary range of $260,000 - $330,000, along with equity and benefits. Actual compensation is influenced by various factors including skills, experience, and specific work location.