IT Project Coordinator

2 months ago

Westlake, Ohio, United States DataServ Full time

Title: IST Project Coordinator

Location: Westlake, Ohio (Hybrid)

Experience: Entry-Mid Level, 2+ years project coordination, scheduling, or relevant prior work experience

Employment Type: Full Time

Travel:15%

We want you

The Information Systems and Technology (IST) Project Coordinator will join the fast-growing Client Services team to act as a liaison between internal teams and for DataServ customers. This individual will work cross-functionally with operations, finance, and engineering teams.

On a day-to-day basis, the IST Project Coordinator will be the primary point of contact for DataServ engineering leadership and customer personnel for approximately 40-50 small to medium sized projects involving numerous types of technology across both public and commercial markets. DataServ client projects range from hardware upgrades to enterprise installation of new technology systems.

Pre-employment driver's license check, background check, and drug screening are required.

Key responsibilities:

  • Prioritize, assign, and manage projects in order to utilize Engineering team skillsets efficiently
  • Understand resource utilization and capacity planning, preferred experience utilizing utilization and capacity planning tools
  • Develop project timelines and effectively communicate pre-requisites and contingencies to internal and external stakeholders
  • Develop processes and procedures to accurately track and document project deliverables, licenses, hardware serial numbers, etc.
  • Participate in customer facing interactions, primarily phone/video calls, on a daily basis
  • Coordinate communications between engineer, customers, and sales creating robust meeting agendas and recap notes
  • Assist with administrative efforts, including but not limited to, time tracking, data entry, revenue recognition forecasting, expense reporting
  • Establish post-project documentation and delta review in coordination with TAC team leads ensuring smooth handoff from implementation team(s)
  • Ability to read and interpret scope of works in order to help facilitate decisions

Why you'll love us:

We care. We coach. We lead.DataServ, founded in 1986, continues to use this approach in all we do for our culture. It's truly the people who make working here great. We are social and supportive of one another, providing flexibility when needed. As lifelong learners, promoting from within is a priority to provide our team members opportunities for internal mobility and growth.

DataServ offers a competitive compensation plan including 10 paid holidays, PPTO, discretionary bonuses, 401K (with match), medical, dental, vision, life, STD, and LTD benefits. Team members also enjoy our bright, open, casual environment with standing desks, filtered water, coffee, lunches, kitchen, and outdoor patio along with many other inclusive benefits and perks

About DataServ:

For over 35 years, DataServ's primary mission has been to provide technology solutions and services to K-12 schools. With our focus of understanding people and processes, we created the concept of Technology as a Utility so that our K-12 schools can buy only what they need, without having to make an investment in infrastructure. We take pride in helping to align goals, build trust, and add value to exceed our schools' technology expectations. For more about DataServ, visit

Qualities we want in you:

  • Excellent written, verbal, and interpersonal communication skills
  • Excellent time management, project management, and prioritization skills
  • Strong personal motivation with an equal desire to learn and grow
  • Preferred: Understanding of technology infrastructure and hardware systems
  • Preferred: Experiencing managing on-site installation projects and scheduling
  • Preferred: Knowledge and/or experience with technology manufacturers (i.e. Cisco, Microsoft, HP, Dell, etc.)
  • Preferred: Experience managing/interacting with 3rd party reseller/providers

Sound like you? Visit to apply today

How you can apply:

DataServ is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition.

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