Global Custody Commercial Client Product Manager
1 month ago
Job Description
The Global Custody Product Management function is global, with regional management across the Americas, EMEA, and APAC. The Global Custody Product Management team is responsible for the end to end ownership of business delivery, product strategy, P&L, and governance of the Custody business.
Job Summary
As a Global Custody Product Management Associate within our dynamic team, you will play a crucial role in managing specific client segments, focusing on all commercial aspects from pipeline analysis to contract and fee negotiation. Your responsibilities will include working closely with a Senior Product Manager, Sales, Client Service, and Operations teams to define and promote strategies for each client segment. Your goal will be to attract new business, retain existing clients, and prioritize product enhancements to boost client satisfaction. Additionally, you will form robust partnerships with colleagues in Risk, Legal, and Compliance departments to ensure proper commercial outcomes while safeguarding the business and the firm at large.
Job Responsibilities
- Supporting the end-to-end ownership of Global Custody client segments from point of prospecting through deal engagement, onboarding and retention.
- Helping to evolve the client segment strategy and producing a clear and agreed business pipeline projection.
- Working with Sales to conduct wallet-sizing for current and prospect client names and completing NVA / revenue analysis and remediation.
- Create client quality material for due diligence and prospect engagements.
- Deliver Custody-focused presentations and materials to current and prospective clients either remotely or in person (based on client preference).
- Supporting segment-level governance for monitoring client satisfaction, approving client change, and reviewing operational risk events.
- Supporting key franchise client discussions regarding current and target state Custody capabilities.
- Engaging and establishing strong working relationships with key product and functional partners within Securities Services and across Lines of Business.
Required qualifications, capabilities and skills:
- Working knowledge of the Securities Services business.
- Aptitude at creating impactful client-facing and/ or senior management presentation material in various mediums (PowerPoint, Word, etc.).
- Ability to present complex information to senior internal stakeholders in an easily digestible form.
- Excellent interpersonal communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external clients.
- Solid understanding of the sales lifecycle, from prospecting to proposal through to conversion.
- Understanding of the competitive landscape and key drivers for engaging prospects.
- Strong desire to take accountability for strategic deliverables and ability to act as an effective team player in a dynamic environment
- Ability to work independently and multitask in a fast-paced environment.
- Strong organization skills, with a keen ability to prioritize and re-prioritize in real-time.
Preferred qualifications, capabilities, and skills:
- Experience with contractual and commercial negotiations, a plus.
- Strong presentation skills (experience is preferred).
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.
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