![S&P Global](https://media.trabajo.org/img/noimg.jpg)
Client Relationship Manager
1 week ago
Overview of the Position
Internal Grade Level: 09
The Team:
S&P Global Platts is in search of a Client Relationship Manager who will oversee a designated client portfolio throughout the Latin American region. This role is pivotal in providing client assistance, facilitating onboarding processes, and fostering strong relationships. The Client Relationship Manager collaborates closely with Commercial and Client Development teams to identify client needs and deliver valuable services.
This position offers a chance to take charge of your accounts and cultivate relationships with a diverse range of clients. It also presents an opportunity to deepen your understanding of energy commodities, pricing evaluations, and emerging sectors such as Energy Transition. You will have the chance to build a personal network with commodity analysts, traders, and senior executives.
Additional responsibilities encompass on-site assistance, product education, and the seamless integration of Platts services into customer operations. The primary objective is to ensure exceptional customer service as a key differentiator. Documentation in Salesforce is mandatory for all value-added services (cases/activities).
Key Responsibilities and Impact:
- Provide on-site assistance, product education, and integrate Platts services into customer operations, ensuring exceptional customer service as a differentiator. Salesforce documentation is required for all value-added services (cases/activities).
- Stay informed on current commodity news and partner platforms, serving as a team advocate.
- Collaborate with Commercial and other teams to address client requirements, deliverables, and feedback.
- Contribute to the growth of S&P Global Platts by working alongside the Commercial team.
- Manage client onboarding, product education, relationship cultivation, and client deliverables. Collaborate with Client Service, Editorial, Product, Marketing, and other global teams to find client solutions.
- Travel to meet clients to gather insights; share feedback internally as needed. Work with global Client Service teams to share best practices and lessons learned.
What We Seek:
Basic Required Qualifications:
- Bachelor's Degree from an accredited institution.
- Proficiency in English, both written and spoken.
- Proficiency in Spanish, both written and spoken.
- A minimum of 3 years of relevant work experience in related industries (finance, banking, or trading).
Additional Preferred Qualifications:
- Experience in client support and/or sales interactions.
- A proactive individual who is organized and ready to manage a portfolio of clients.
- Strong time management and prioritization skills to handle multiple client requests, including product demonstrations, training, and documentation.
- Ability to conduct effective individual and group training sessions at all organizational levels.
- Knowledge of energy, commodities, and financial markets.
- Willingness to travel, approximately 40% of the time, to meet clients.
- Familiarity with CRMs (Salesforce), Excel, Quip, Zoom, and Teams.
- Understanding of APIs and technology.
About S&P Global Commodity Insights
At S&P Global Commodity Insights, our comprehensive perspective on global energy and commodities markets empowers our clients to make informed decisions and create sustainable value.
We serve as a trusted connector, bringing together thought leaders, market participants, governments, and regulators to collaboratively develop solutions that drive progress. Our coverage is essential for navigating Energy Transition, encompassing oil and gas, power, chemicals, metals, agriculture, and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the leading provider of credit ratings, benchmarks, analytics, and workflow solutions in the global capital, commodity, and automotive markets. Our offerings assist many of the world's foremost organizations in navigating the economic landscape to plan for the future.
What We Offer:
Our Purpose:
Progress requires a catalyst to initiate change. The right combination of information, imagination, people, and technology can unlock potential and transform the world.
As our world becomes increasingly complex, we strive to push beyond conventional observations to uncover new levels of understanding, enabling companies, governments, and individuals to impact the future. At S&P Global, we convert data into Essential Intelligence, identifying risks and uncovering opportunities. We Accelerate Progress.
Our People:
With a workforce of over 35,000 globally, we possess the ability to appreciate nuances while maintaining a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can contribute to a more prosperous future for all.
From innovating sustainability metrics to analyzing energy transitions across supply chains and developing workflow solutions that facilitate insight application, we are reshaping perceptions and empowering individuals to make a difference in the world. We are dedicated to fostering a more equitable future and assisting our clients in discovering sustainable business practices. We continuously seek innovative solutions that prioritize progress.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we are committed to Powering Global Markets. Throughout our history, leading organizations have relied on us for the Essential Intelligence necessary to make confident decisions about the future. We uphold a foundation of integrity in all our endeavors, approach our work with a spirit of discovery, and collaborate closely in partnership with each other and our clients to achieve shared objectives.
Benefits:
We prioritize your well-being so you can focus on your work. Our commitment to our employees is reflected in the comprehensive support we provide for your career development.
Our benefits include:
- Health & Wellness: Comprehensive healthcare coverage tailored for physical and mental well-being.
- Flexible Time Off: Generous leave policies to keep you rejuvenated.
- Continuous Learning: Access to extensive resources for career growth and skill enhancement.
- Financial Security: Competitive compensation, retirement planning, and educational assistance programs.
- Family-Friendly Benefits: Support for your family with exceptional benefits.
- Additional Perks: From retail discounts to referral bonuses, small benefits can have a significant impact.
For more information on benefits by country, please refer to our resources.
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe that diversity fosters creative insights, equity opens doors to opportunities, and inclusion drives growth and innovation—Powering Global Markets. Our commitment focuses on our global workforce, ensuring that our employees can bring their authentic selves to work. We strive to better reflect and serve the communities in which we operate and advocate for greater opportunities for all.
-
Client Relationship Manager
1 week ago
New York, New York, United States State Street Corporation Full timeAbout the RoleWe are seeking a highly skilled Client Relationship Manager to join our Wealth Management team at State Street Corporation. As a Client Relationship Manager, you will be responsible for delivering exceptional client service experience, driving client satisfaction, retention, and growth.Key ResponsibilitiesManage a portfolio of high-net-worth...
-
Client Relationship Manager
3 days ago
New York, New York, United States AXA XL Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Relationship Manager to join our team at AXA XL Ltd. As a Client Relationship Manager, you will be responsible for nurturing and cultivating long-term client relationships with strategic accounts, building on your deep understanding of the market and robust internal networks to support...
-
Client Relationship Manager
6 days ago
New York, New York, United States AXA XL Ltd Full timeAbout the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at AXA XL Ltd. As a key member of our organization, you will be responsible for nurturing and cultivating long-term client relationships with strategic accounts.Key ResponsibilitiesKnow Your Client Holistically: Understand the client's business, strategic priorities,...
-
Client Relationship Manager
5 days ago
New York, New York, United States Pro Talent HR Full timeAbout the RoleWe are seeking a skilled Client Relationship Manager to join our team at Pro Talent HR. As a key member of our organization, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.Key ResponsibilitiesClient Relationship Management:...
-
Client Relationship Manager
3 days ago
New York, New York, United States Capital Group Full timeAbout the RoleWe are seeking a highly skilled Client Relationship Specialist to join our team at Capital Group. As a key member of our Private Wealth team, you will play a critical role in supporting our financial advisors and building strong relationships with our high-net-worth clients.Key ResponsibilitiesAdministrative Support: Provide exceptional...
-
Client Relationship Manager
6 days ago
New York, New York, United States Runwise Full time**About the Role**Runwise is seeking a highly motivated and results-driven Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our products and services.**Key Responsibilities**Client Onboarding: Assist...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States MediaRadar Full timeClient Account Management: Manage retention and expansion for a portfolio of existing small to medium-sized business (SMB) clients: Formulate strategic account plans to achieve retention and growth objectives, ensuring they are current and actionable. Establish and nurture relationships with key stakeholders and decision-makers within the client's...
-
Client Relationship Manager
6 days ago
New York, New York, United States Aldebaran Recruiting Full timeJob DescriptionWe're seeking an experienced Account Manager to join our global team at Aldebaran Recruiting in the NY office. Ideally, you'll have established relationships in media and be focused on driving meaningful communications and strategies for great clients.This is a hands-on role that requires excellent communication and time management skills. As...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States Financial Recovery Technologies Full timeJob OverviewFinancial Recovery Technologies is a leader in the financial services sector, recognized for its innovative solutions and exceptional client service. As a Client Service Manager, you will play a pivotal role in ensuring the effective delivery of our services to key clients, acting as the primary liaison between clients and our internal teams.Key...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States GBS - Global Full timeIntroductionExplore a realm of opportunities at Gallagher Benefit Services, where you can influence the evolution of workplaces across various sectors. As a vital member of our organization, you will be the catalyst for positive transformation, assisting clients in cultivating environments where their workforce can excel. Seize the chance to make a...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States Cornerstone The FADER Full timePosition OverviewThe Client Relationship Manager is responsible for overseeing client campaigns from the initial proposal and creative development stages through to implementation and performance evaluation. This role involves crafting ongoing strategies and generating comprehensive post-campaign analyses. The Client Relationship Manager plays a key role in...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States Upfluence Full timeJob OverviewClient Relationship ManagerAbout UpfluenceUpfluence stands at the forefront of the creator economy and social commerce landscape, enabling brands and agencies to engage with social media influencers for effective marketing initiatives.As a Client Relationship Manager at Upfluence, you will play a pivotal role within the Customer Success team,...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States AdTheorent Full timeJob OverviewThe Client Relationship Manager at AdTheorent is responsible for nurturing the client relationship after the sale is completed, ensuring exceptional service through effective campaign oversight, relationship building, client loyalty, and opportunities for additional sales. This role involves regular communication with clients and collaboration...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States Jobot Full timeWe are seeking a seasoned Client Relationship Manager with a robust understanding of the market data sector and the requirements of financial institutions.About the Role:In this position, you will be responsible for nurturing and expanding client partnerships, managing account operations, driving contract renewals, and identifying opportunities for...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States CHAOS LABS INC Full timeChaos Labs is pioneering the first automated, on-chain economic security framework that empowers crypto protocols to enhance risk management and capital efficiency while safeguarding user assets. Our platform utilizes advanced custom EVM simulations to gain insights into protocol dynamics and scenario outcomes.Prominent protocols such as Aave, GMX, Benqi,...
-
Client Relationship Manager
5 days ago
New York, New York, United States Xcenda, LLC Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Account Director. In this role, you will be responsible for maintaining and growing strong client relationships with assigned brands, leading product payer strategy development, and driving innovative managed markets initiatives.Key ResponsibilitiesProvide...
-
Client Relationship Manager
2 weeks ago
New York, New York, United States MediaRadar Full timeJob OverviewClient Management (SMB):Manage retention and expansion for a portfolio of existing small to medium-sized business clients:Formulate strategic account plans to achieve retention and growth objectives, ensuring they are current and actionable.Establish and nurture relationships with key stakeholders and decision-makers within the client's...
-
Client Relationship Manager
6 days ago
New York, New York, United States Alliant Insurance Services Full timeJob SummaryAs a key member of our team at Alliant Insurance Services, the Account Executive Lead will play a critical role in maintaining and growing our client relationships. This position requires a strong understanding of the insurance industry and excellent communication skills to effectively manage client relationships and develop new business...
-
Client Relationship Manager
1 week ago
New York, New York, United States Cornerstone The FADER Full timePosition OverviewThe Client Relationship Manager oversees client initiatives from the initial proposal and creative brainstorming to implementation and delivery. This role is pivotal in formulating ongoing strategies and crafting post-project evaluations. The Client Relationship Manager plays a key role in shaping business and marketing tactics while...
-
Client Relationship Manager
1 week ago
New York, New York, United States Cornerstone The FADER Full timePosition OverviewThe Client Relationship Manager is responsible for overseeing client initiatives from initial concept through to execution and evaluation. This role involves crafting ongoing strategies and compiling post-campaign analyses. The Client Relationship Manager plays a key role in formulating business and marketing strategies while fostering...