Satellite Communications Technician

MUST HAVE AN ACTIVE SECRET Security Clearance to start

Mission:

Quantum is seeking a SATCOM Systems Maintainer / Integrator – Junior Level 1 to be is responsible for preparation, developing, and implementing hardware and software-based systems support to integration, and development tests. The SATCOM System Maintainer / Integrator – Junior Level 1 will support development, prototyping, and demonstration at various CONUS and OCONUS sites. They will provide input and support to provide briefings on the status of events or portions of the overall program. The SATCOM System Maintainer / Integrator – Junior Level 1 works for under the supervision of a Project Technical / Task Lead and/or SATCOM System Maintainer / Integrator – Junior Level 2 and Senior Level in the execution of assigned duties and responsibilities. They may support Engineering teams in development of solutions to system issues, as well as, maintenance, and drafting of engineering / technical data. Executes assigned tasks in a timely manner with appropriate oversight.

Responsibilities:

• Perform routine, non-routine, and complex maintenance on the following sub-systems: communications, networking, antenna, power, timing, signal distribution, trucks, trailers, environmental control, and support equipment.
• Integrate program/project-specific hardware and software into systems for specific configurations to support test, maintenance, upgrades and/or exercise events.
• Perform electronic/mechanical technician duties in both maintenance bay and field settings.
• Apply technical knowledge to aid troubleshooting and resolution of complex SATCOM problems.
• Execute integration of program-specific hardware and software into systems for specific configurations to support test and exercise events.
• Use a wide range of test instruments and equipment to restore systems or improve performance.
• Assist in preparation of documentation to substantiate the integration of all aspects of the project.
• Provide input to the Senior Maintainers, Project Lead, and the Program Manager on which an analysis of the technologies is made.
• Perform maintenance activities and / or system upgrades.
• Support development, prototyping, and demonstration of various sites; travel and provide briefings on the status of sites, events, and/or portions of the overall program.
• Assist in developing troubleshooting procedures and work-around documents.
• Apply technical knowledge to troubleshoot and resolve complex SATCOM problems.
• Use a wide range of test instruments and equipment to restore systems or improve performance.
• Document and report system status and fix actions.
• Deploy SATCOM systems to support training exercises and contingency deployments in CONUS and OCONUS locations.
• Implement and ensure adherence to operations, maintenance, and organizational procedures and policies.
• Author, review, edit, and recommend changes to technical, procedural, and training documentation.
• Assist in accounting for and ensuring positive control of critical resources.
• Enforce workplace and personnel safety by identifying risks, mitigating risks, and intervenes to prevent mishaps.
• Provide support (telephonic or otherwise) as required to help isolate and resolve difficult issues.
• Provide formal and informal training to operators and instructors whether team members or customer personnel.
• Travel time: 25% or more.
• Other duties as assigned.

Requirements:

• 6+ years of experience integrating satellite communication equipment and software.

1. OR 4+ years of experience integrating satellite communication equipment and software with a Bachelor’s degree in a related field.
2. OR 2+ years of experience integrating satellite communication equipment and software with a Master’s degree in a related field.

• Requires an understanding of both theories and principles of electrical, mechanical, RF and software systems.
• Troubleshooting skills for RF and computer network systems
• Ability to manage time to meet assigned deadlines.
• Ability to function well in a fast-paced, team-oriented environment.
• Ability to react to directed adjustments and alterations promptly and efficiently.
• Ability to execute tasks in a high-pressure environment.
• Written and oral presentation skills; ability to interface with customers at a professional level.
• Familiarity with technical writing
• Familiarity with Information Assurance
• Experience working with minimal supervision and in an integrated team-oriented, collaborative environment with prototype and/or production satellite communication systems.
• Ability to obtain CompTIA Network+ within one year of start date.
• Ability to obtain CompTIA Security+ within one year of start date.
• Experience with MS Office
• Possess a United States Passport
• Must possess an active driver’s license.
• Possess and maintain an active DoD Secret Security Clearance; with the ability to possess and maintain a Top Secret, Sensitive Compartmented Information security clearance.

Desired Skills:

• 6+ years of experience integrating satellite communication equipment and software.

1. OR 5+ years of experience integrating satellite communication equipment and software with an Associate’s degree in a related field.
2. OR 4+ years of experience integrating satellite communication equipment and software with a Bachelor’s degree in a related field.
3. OR 2+ years of experience integrating satellite communication equipment and software with a Master’s degree in a related field.

• Prior knowledge of the satellite communication industry
• Prior knowledge of satellite ground networks.
• Prior experience in formal technical test events
• Knowledge of satellite cellular industry
• Knowledge of MS Windows client/server and Linux-based operating systems
• Familiarity with a wide array of test equipment, such as network analyzers, signal analyzers, and signal generators
• Familiarity with Microsoft Visio
• SATCOM or Wireless/RF Communication Systems experience
• Experience with system and/or subsystem integration.
• Network Plus Certification, Security Plus Certification and/or Windows & Linux experience.
• Possess and maintain an active DoD Top Secret, Sensitive Compartmented Information security clearance.

Certification in any of the following is desirable:

• Network+
• Security+
• Linux

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.