Field Technical Services Engineer
1 month ago
Field Technical Services Engineer
Location: Kirkland, + requires domestic and international travel
Salary: 80-112k DOE
Benefits: Medical insurance, 401K, sick leave, and employee assistance program. Additional benefits may include PTO, paid holidays, dental/vision, pet, and legal insurance.
Duties:
- Perform airframe manufacture liaison activities to assist installation engineering and new product design. Assist customer in understanding and interpreting technical documentation.
- Develop reports on field data/information of product performance.
- Provide technical customer support for “installed equipment base” via telecommunications and/or on-site visits.
- Plan, prepare and perform both shop level and line maintenance training.
- Support marketing proposal activities to include but not limited to the preparation of installation non-recurring engineering, recurring and equipment requirements.
- Collect, analyze and record equipment trend failures from both customer reports and customer repair station data.
Qualifications:
- Bachelor's degree in Engineering or relevant work experience.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and interpersonal skills.
- Willingness to travel to customer sites as needed.
Why Join Us:
Averro is an equal opportunity employer dedicated to diversity, equity, and inclusion. We welcome applicants from all backgrounds and do not discriminate based on age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression.
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