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Account Manager I

3 months ago

Independence, Ohio, United States NFP Full time


Join Our Team:

We are NFP, a renowned company within the insurance industry, dedicated to providing custom solutions and a people-first approach to help companies and individuals worldwide tackle their risk, workforce, wealth management, and retirement challenges.


About the Role:
  • The Account Manager I works closely with senior team members and Account Executives to manage client accounts and facilitate day-to-day account operations.
  • This role involves extensive communication through various channels and assisting in the renewal process, client presentations, and fostering client relationships.
  • The Account Manager I will also collaborate with carrier contacts to deliver efficient services under supervision from senior team members.

Key Responsibilities:
  • Prepare and send proposals to insurance carriers, analyze results.
  • Review contracts, benefit plans, and compliance policies.
  • Maintain client files and address client inquiries.
  • Develop relationships with clients and carriers.
  • Assist in negotiations with carriers and renewal presentations.
  • Create reports, newsletters, and wellness programs for clients.

Requirements:
  • Knowledge of benefits administration, industry trends, and healthcare reform.
  • Strong communication and presentation skills.
  • Ability to work independently, manage time effectively, and make informed decisions.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Associates degree required, BA/BS preferred.
  • Minimum 3 years of client service experience.
  • Appropriate licensing or ability to obtain if required.

Our Commitment:

We offer a competitive salary, PTO, 401(k) matching, health & wellness programs, and exclusive discount programs as part of our PeopleFirst culture dedicated to fostering lifelong relationships with our employees.

NFP is proud to be an inclusive Equal Employment Opportunity employer.