Patient Support Specialist I

2 weeks ago


Independence, Ohio, United States The Cleveland Clinic Full time
Position Overview

The Patient Support Specialist I plays a crucial role in enhancing the patient experience by managing various administrative and support tasks. This position is essential in ensuring that all patient inquiries and issues are addressed promptly and effectively.

Key Responsibilities
  • Perform cash application and data entry tasks with accuracy and attention to detail.
  • Support unit operations by assisting with various administrative functions.
  • Communicate effectively with patients and third-party payers to resolve reimbursement issues.
  • Implement established policies and procedures to facilitate timely resolutions.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to providing exceptional customer service within a healthcare environment. A background in customer service or healthcare administration is preferred.



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