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Residential Officer

3 months ago


Davenport, Iowa, United States State of Iowa Full time
Come join our team

Residential Officer

  • As part of a multidisciplinary team, works cooperatively with others to demonstrate skills and observation of client behaviors/interactions. Communicates and documents observations to ensure effective security and consistent application of client change principles.
  • Facilitates behavior change by utilizing effective techniques such as motivational interviewing, cognitive behavioral strategies, and core correctional practices (e.g., prosocial modeling, skill practice, roleplaying, problem-solving, providing positive reinforcement when appropriate, and delivering corrective measures through effective disapproval).
  • Performs facility security checks, conducts rounds and client eye counts; inspects all areas of the facility and grounds for safety/security deficiencies. Conducts searches of clients, vehicles, packages, equipment, client rooms, and property for contraband items.
  • Performs community security and collateral checks such as furlough checks, phone checks, and collaterals, and pass checks to assure accountability and community safety within the parameters of the law and Department.
  • Transports clients to and from locations within the community. Utilizes a balanced approach of accountability and treatment when instructing clients in rules, policies, procedures, and expectations, and assists clients in the development of prosocial attitudes, behaviors, and skills necessary for successful adaptation to success within a facility and a prosocial lifestyle.
  • Addresses/responds swiftly and urgently to critical situations while also retaining composure under pressure. Helps facilitate resolution to issues that arise, such as violating behaviors and/or community safety concerns, or other critical issues while remaining objective and utilizing graduated sanctions with an evidence-based approach. Formulates and presents recommendations in a non-judgmental and factual manner. Allots, audits, monitors, and stores client prescriptions and over-the-counter medications as required by policy.
  • Participates in the disciplinary process which includes writing, investigating, and hearing reports while ensuring due process rights are followed and afforded to the client. As part of the multi-disciplinary team follows best practices for sanctioning clients in a graduated, evidence-based manner.
  • Assesses and monitors for alcohol/drug use. Conducts alcohol/drug testing on the client population according to departmental policy using available technology.
  • Models prosocial behaviors that convey dignity and respect for others and the belief that clients can change. Utilizes effective responses to non-compliant behavior as well as incentives for prosocial behavior.
  • Maintains accurate logs, prepares accurate and factual reports, and enters information into the DOC electronic ICON record system in compliance with established deadlines. Supervises client work assignments and evaluates work performance.
  • Operates electronic doors, telephone systems, two-way radios, intercom, alarm systems, and computer terminals and uses client control devices as approved per department policy.
  • Adheres to the use of universal precautions in the performance of job duties to minimize the potential risk of exposure to bloodborne pathogens.
  • Responds to critical incidents and other emergencies with safety as a first priority. Trained and prepared to use life-saving measures and appropriate defensive tactics as needed and necessary, following the use of force continuum.
  • Displays a high standard of ethical conduct and exhibits honesty and integrity.
  • Supports inclusion and diversity in all dealings with clients, employees and community members.

What we offer:

  • Team-oriented, positive work environment
  • Excellent affordable benefit package
  • Paid holidays plus vacation and sick time
  • Iowa Public Employees' Retirement System (IPERS) retirement plan
  • Optional retirement savings 457 plan with employer contributions
  • Employee discount programs

Preferred characteristics and abilities:

  • Self-driven
  • Flexible and open to change
  • Ability to maintain confidentiality
  • Attention to detail
  • Strong organizational skills
  • Ability to collaborate
  • Positive attitude
Must satisfactorily complete a background investigation, including criminal history data.

Barring reasonable accommodation under the Americans with Disabilities Act, Employees must possess or have the ability to obtain a valid driver's license, and the ability to be insured under the district's auto insurance coverage.

Must adhere to the use of universal precautions in the performance of job duties in order to minimize the potential risk for exposure to bloodborne pathogens.

Will be required to be certified in First Aid and CPR.

Graduation from high school, GED, or equivalency.

For additional information, please click on thislink to view the job description.