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Field Health Social Services Coordinator/IDD

3 months ago

Pflugerville, Texas, United States UnitedHealthcare Full time
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

If you are located within 30-50 miles of Austin/North Austin, TX you will have the flexibility to work remotely* as you take on some tough challenges.

This is a Field Based role with a Home-Based office.

Primary Responsibilities:
Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, at least restrictive level of care
Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Required Qualifications:
Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC) and/or Licensed Bachelor Social Worker (LBSW) OR RN in the state of Texas
2+ years of experience working directly with people with Intellectual and Developmental Disability (IDD)
2+ years of experience working within the community health setting or in a health care role
Familiarity with Microsoft Office, including Word, Excel, and Outlook
Reliable transportation and the ability to travel in this 'assigned region' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
High-speed internet at residence

Preferred Qualifications:
1+ years of experience with long term care services and support, Medicaid, or Medicare
Ability to create, edit, save and send documents, spreadsheets and emails
Knowledge of the principles of most integrated settings, including federal and State requirements like the federal home and community-based settings regulations
Reside within commutable distance of assigned duties

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere:

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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