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2 months ago

Frederick, Maryland, United States Hood College Full time

Hood College is focused on providing students with enhanced student experiences that empowers students to use their hearts, minds, and hands to meet personal, professional, and global challenges and to lead purposeful lives of responsibility, leadership, service, and civic engagement.


The Student Success Center provides holistic support to empower our students to seek help, be resilient, and reach their goals to ease their transition.

We promote accessibility, diversity, and belonging that fosters a safe and inclusive environment for all members of Hood College.


Our vision is to be recognized on campus as the leading unit in student success by supporting students through individualized advising and mentoring and co-curricular engagement to thrive academically, personally, and professionally.


Under the direct supervision of the Dean of Student Success, the Student Achievement & Learning Advocate is responsible for providing holistic, direct, and personalized support to all Hood College students to guide them through complex issues regarding academic progress, including students on academic probations and warning.

This position has responsibility and accountability for increasing graduation and retention rates and decreasing the number of students placed on academic probation.

The Student Achievement & Learning advocate will work closely with the Associate Dean of Student Success to support students in the Academic Success Program and oversee the tutoring.


Essential Duties & Responsibilities. Other duties may be assigned

Academic Services (35%)

  • Assist with the coordination, development, and implementation of appropriate high engagement student success strategies and supporting technologies.
  • Provide comprehensive holistic support and proactive guidance for students from admission to degree completion.
  • Manage an assigned case list of up to 125 undergraduate students and other students needing support.
  • Monitor and track students' academic progress each semester.
  • Advise students on degree progress, transfer planning, wellness, and personal and career goal completion.
  • Develop, monitor, and review personal educational plans with students.
  • Employ intervention strategies to aid students in regaining good academic standing.
  • Provide and maintain ongoing outreach to students on assigned case list and students placed in the Academic Success Program.
  • Keep accurate documentation of each advising session and services provided to students.
  • Assist the Associate Dean of Student Success to assess all aspects of the Academic Success Program to identify opportunities for refinement and improvement.
  • Coordinate, develop, facilitate, and present workshops on assorted topics.
  • Refer students to appropriate on and off campus resources.
  • Facilitate and/or colead summer advising, and other student support retention initiatives.
  • Cultivate relationships with administrators, faculty, staff, and athletics to ensure accurate and timely communication and resolution of student needs, obstacles, and questions.
  • Manage early alert system to serve as an achievement advocate to provide proactive outreach and individualized academic success coaching support.
  • Other duties as assigned.

Tutor Services (30%)

  • Assist Associate Dean of Student Success to select, train, & hire student peer tutors.
  • Manage schedule, supervise, & monitors peer tutor's hours.
  • Oversee tutor budget.
  • Conducts orientation for all new peer tutors.
  • Identify the need for and arrange training sessions and other professional development opportunities for tutors including a tutor certification program (CRLA).
  • Direct the work of peer tutors, including evaluation of their performance.
  • Works closely with faculty to identify tutors and courses to be tutored.
  • Serve as liaison to other academic departments offering academic tutoring.
  • Keep appropriate records of services provided, document and track tutoring and other services.
  • Serve as direct point of contact for tutoring services provided.
  • Assist with the administration of our tutoring system (Thinking Storm).

Data Services (10%)

  • Provide regular reports and accurate data relevant to student outreach, contacts, & mid
- term grades, & tutoring usage to the Dean and/or Associate Dean of Student Success.

Supervisory Services (10%)

  • May supervise student workers (peer coaches &/or tutors).

Campus Wide Services (5%)

  • May serve on the Students of Concern Committee and other College committees.
  • Partner with campus departments to participate in new student orientation, and academic, career, cultural, recruitment, and student engagement events.
  • Participate in campus wide events, including commencement.
  • Represent the Office of Student Success at campus wide events.
  • Evening and weekend responsibilities may be required.
  • May travel with students on occasion.
  • Work collaboratively with other members of the student success team to advance the college's and ce