System Administrator

2 months ago

Joliet, United States InsideHigherEd Full time

Position Title:

System Administrator

Job Description:

POSITION TITLE:System Administrator
STATUS:Full time
DEPARTMENT: Application Support Services
DIVISION: Information Technology
CLASSIFICATION: Non-exempt
UNION:TOSSC
REPORTS TO: Director, Application Support Services
PLACEMENT: Support Staff, Grade 10
MINIMUM PAY RATE:$61,774.93 annually

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

POSITION SUMMARY

The System Administrator position supports the effective use of the college’s administrative computer systems. This is done by providing system administration, business analysis, computer programming support, software troubleshooting, and working with students, faculty, and staff to accomplish the college’s goals through the use of the ERP system(s).

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES

1. Assists in the development, analysis, design, configuration, testing, implementation and documentation of computer-based applications.

2. Work closely with the user community to further integrate the college’s ERP system functionality and improve related business processes.

3. Assist users with reporting requirements, applications development, and documentation.

4. Communicate with users to determine their programming requirements and investigate issues with current programs.

5. Design and program computer software to fulfill user requirements using proper applications development methodology and best practices.

6. Modify current programs to correct problems or to enhance programs to meet user current requirements.

7. Train functional area personnel on how to use new programs and systems.

8. Prepare detailed documentation of programs and systems.

9. Support IT staff with the integration of new technologies related to the current environment.

10. Maintain competency in emerging technologies related to the College’s ERP systems.

11. Participate in the department and College’s goals and objectives.

12. Communicate with users to determine their business needs and investigate existing solutions to satisfy those requirements.

13. Implement and configure new software functionality without customization when possible.

14. Support the ERP Modernization including representing the functional areas of expertise support like Financial Aid, account creation and financial services.

15. Support the ERP modernization representing technical areas of ownership slated to be replaced including CROA, Synoptix, and Formport as well as provide expertise for the integration portion throughout the project and subsequent implementation.

16. Populate and maintain dedicated databases (such as SQL) from the existing ERP (such as Colleague Unidata or Workday) environment using data extraction tools (such as Data Orchestrator and Microsoft SQL Server Management Studio).

17. Primary Administrator for Business Intelligent environments (such as SAP Business Objects), from User Access and Security to Universe Design, Synoptix financial reporting, and Formport printing.

18. Secondary administrator and backup for Colleague Administrator when administrator not available.

19. Install, configure, troubleshoot, and monitor hardware/software applications in support of the college’s ERP system and maintain interfaces to other mission critical systems.

20. Provide technical support to IT professionals and end users as needed for the ERP system.

21. Maintain application system security as well as adding and removing users. Maintain application system security as well as adding and removing users.

22. Perform related duties as assigned

MINIMUM QUALIFICATIONS

1. Bachelor’s degree, or equivalent, preferably in Computer Science/Information Technology or closely related field.

2. Two (2) years of applicable programming experience.

3. Two (2) years of Database maintenance experience.

4. Excellent problem solving, writing, interpersonal, and communications skills; capable of managing multiple simultaneous projects/initiatives; self-motivated, goal oriented, and very customer focused.

5. Proven experience to independently analyze and conceptualize system designs to direct and/or implement appropriate technical solutions and modifications.

6. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.

7. Demonstrated commitment to the college’s core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.

PREFERRED QUALIFICATIONS

1. Experience with supporting business (ERP) applications in a Higher Education environment.

2. Working knowledge of UNIX/Windows systems, databases and query languages.

3. Familiarity with Colleague software package and related database(s).

4. Experience with Colleague Studio, Envision Toolkit and/or Unibasic programming.

5. Knowledge of Microsoft products, Web-based products and SQL reporting tools.

6. Experience with designing and creating databases with tools such as SQL Server Management Studio.

7. Experience with administration of Business Intelligent Tools and Databases including Security and user access.

8. Experience with Universe Design, creating joins and developing views.

9. Experience with Workday’s cloud-based software package.

10. Demonstrated in-depth knowledge of computer systems design and architecture with an underlying understanding of the integration of systems hardware, software and networks.

11. English and Spanish verbal and written communication proficiency.

12. Demonstrated multicultural competence.

PHYSICAL DEMANDS

1. Normal office physical demands.

2. Ability to travel between campus locations.

3. Occasional travel for training/conferences is possible, both in state and nationally.


WORKING CONDITIONS
1. Duties are performed indoors in the usual office environment.
2. Required use of computer equipment needed to accomplish administrative application programming and related activities

Full Time/Part Time:

Full time

Union (If Applicable):

TOSSC

Scheduled Hours:

40

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