Payroll Specialist
2 weeks ago
The Payroll Tax Specialist enables the delivery of payroll tax services to Red Lobster employees and third parties by ensuring the accuracy of data and information in the areas of payroll tip payments and funding, pay cards, payroll record changes, payroll tip balancing and reconciliation and garnishments. This reduces the occurrence of payroll issues that represent financial risk to Red Lobster.
Working with our third-party vendor, this position reviews payroll tip information, identifies issues, and ensures our third-party vendor is properly issuing tip payments on pay cards to our employees. This position also processes garnishments, coordinates with our Third-party vendor to ensure accuracy of garnishment record changes and works with legal team for resolution of garnishment situations.
The Payroll Tax Specialist will be responsible for daily, weekly and monthly payroll tip activity including balancing, funding, reconciling, accounting entries and accruals. The Payroll Tax Analyst provides support to internal customers and works with third party vendors on payroll, tip and garnishment issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Tips and Paycards:
Garnishments: Serves as a liaison to ADP for garnishment processing (e.g. notices or inquiries); coordinates the incoming and outgoing flow of garnishment orders and other related documentation with ADP and any State agencies to update employee records accurately and timely; Completes Payroll audit reporting to ensure payroll record changes are valid and accurate; Records garnishment changes to employees, refunds overpayments, processes urgent interrogatories and other garnishment activities as required;
Payroll: Prepares net pay and tax funding for On-Cycle and Off-Cycle payrolls to allow Treasury to release funds to our third-party vendor timely Serves as a backup in answering high-volume calls and emails to Payroll Support Center courteously, making needed changes, and input requests into a call tracking system. Provides exceptional customer service to our internal customers Ad hoc analysis as required Identifies issues and recommends actions related to payroll processes; escalates issues as necessary Keeps payroll and personnel information strictly confidential
REQUIRED QUALIFICATIONS, EXPERIENCE, SKILLS 2-5 years of relevant payroll experience Strong accounting and Excel skills Understanding of the payroll process Ability to use PeopleSoft and ADP – Smart Compliance tools
OTHER KEY QUALIFICATIONS: Self-starter requiring minimal supervision Strong organizational and time management skills to prioritize a high-volume workload Ability to work well under pressure and meet deadlines in a fast-paced environment Team player works well within team environment, responsive to team goals and objectives Exhibits sense of urgency, understands importance of payment, accounting, and tax deadlines Excellent attendance record Helpful attitude demonstrates teamwork Strong communication skills, both oral and written
EDUCATION/CERTIFICATION BA/BS degree (Finance, Accounting, Human Resources) preferred; Payroll Certification (FPC or CPP) preferred
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