Administrative Assistant

3 weeks ago

West Hartford, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Administrative Assistant in the Financial Services industry located in WEST HARTFORD, Connecticut. The selected candidate will be tasked with a range of administrative duties, from managing customer inquiries to ensuring accurate customer records.

Responsibilities:

• Manage and answer inbound calls, providing excellent customer service
• Handle data entry tasks with accuracy and efficiency
• Maintain correspondence via email, ensuring all communications are timely and professional
• Manage inbound and outbound calls, ensuring clear and effective communication
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks
• Schedule appointments and manage calendars effectively
• Maintain and monitor customer accounts, taking appropriate action where necessary
• Process customer credit applications, ensuring all information is accurate and up to date
• Resolve customer inquiries promptly and professionally
• Maintain accurate customer credit records, updating information as necessary.• Proficient in Microsoft Office Suite, including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Experience in answering inbound and outbound calls
• Strong customer service skills
• Capable of handling data entry tasks with accuracy
• Ability to manage and schedule appointments effectively
• Excellent written communication skills for email correspondence
• Background in the financial services industry is preferred
• Ability to multitask and prioritize tasks effectively
• Strong organizational and time management skills
• Ability to work collaboratively in a team environment
• Excellent problem-solving and decision-making skills
• High degree of professionalism and attention to detail
• Ability to maintain confidentiality of sensitive information.

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