Help Desk Analyst
2 months ago
Responsibilities:
• Assisting clients with the setup of local printers and connections to network printers
• Providing comprehensive support for Microsoft Office applications, focusing on Office 365, Outlook, and OneDrive
• Handling the installation and configuration of EDR (antimalware) software
• Conducting daily support for Windows desktop users
• Implementing day to day line of business application support for our clients
• Facilitating the joining of computers to both Azure AD and Active Directory
• Managing the installation and configuration of Cisco AnyConnect VPN software
• Creating necessary client-specific documentation and guides.• Proficiency in Microsoft Suite, including Word, Excel, PowerPoint, and Outlook
• Profound knowledge and hands-on experience with Active Directory
• Demonstrated ability to work with Intune for device management
• Possession of CompTIA A+ certification, indicating broad technology and cybersecurity knowledge
• Experience with Azure Active Directory, including its implementation and management
• Strong troubleshooting skills and the ability to resolve hardware and software issues
• Excellent communication skills to effectively interact with a diverse team
• Ability to manage time effectively, prioritizing tasks to meet deadlines
• Demonstrable commitment to providing excellent customer service
• Willingness to stay updated with the latest technologies and industry trends.
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Help Desk Analyst
3 weeks ago
Atlanta, Georgia, United States Disability Solutions Full timeJob OverviewWe are seeking a skilled Help Desk Analyst to support our IT service activities. The ideal candidate will have experience in troubleshooting hardware and software issues, managing service requests, and providing excellent customer service.
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Help Desk Analyst
17 hours ago
Atlanta, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a permanent employment opportunity for a Help Desk Analyst in Atlanta, Georgia. This role will primarily involve handling overflow ticket work related to a 365 project migration. The Help Desk Analyst will be a crucial part of our team, providing technical support and ensuring the smooth operation of our...
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Technical Help Desk Expert
1 week ago
Atlanta, Georgia, United States Ditto Job Board Full timeJob OverviewWe are seeking a highly skilled Service Desk Analyst to join our team. The successful candidate will be responsible for providing top-notch IT support to our customers, handling Tier 1 and Tier 2 requests related to software, hardware, and networking.
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IT Help Desk Analyst
4 weeks ago
Atlanta, United States GSK Solutions Inc Remote Work Freelance Full time $30 - $33Job Description: Under general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training.The IT Support Specialist works and communicates with state employees, internal customers and/or...
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Help Desk Professional
1 week ago
Atlanta, Georgia, United States Staffing Agency Full timeHelp Desk Professional Job OpportunityWe are seeking a highly skilled Help Desk Professional to join our team and provide exceptional support to our clients.Job Summary:The Help Desk Professional will be responsible for handling customer inquiries and resolving technical issues related to our products and services.Key Responsibilities:Handle customer...
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Help Desk Associate
1 week ago
Atlanta, Georgia, United States Happy Faces Family of Companies Full timeJob OverviewThe Help Desk Associate is a crucial role in our Call Center environment where you will respond to customer inquiries and resolve issues efficiently. As a key member of our team, you will provide exceptional service, ensuring customer satisfaction and loyalty.ResponsibilitiesRespond to customer telephone calls regarding account maintenance and...
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Help Desk Expert
1 week ago
Atlanta, Georgia, United States Atlanta Fine Homes Sotheby's International Realty Full timeWe are seeking a Help Desk Expert to join our IT department at Atlanta Fine Homes Sotheby's International Realty. The Help Desk Expert will provide technical support to our Real Estate Agents and IT department members. This role requires excellent problem-solving skills and the ability to work efficiently in a fast-paced environment.The estimated salary for...
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Help Desk Specialist
1 month ago
Atlanta, United States Insight Global Full timeMust Haves:1-3+ years Help Desk/Call Center experience Customer service experience Strong verbal/written communication skills Working knowledge of Microsoft Office Ability to work independently with minimal supervision Associates/Bachelor’s Degree preferredHospitality/restaurant experience PreferredDay to day:All help desk personnel need excellent...
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Help Desk Specialist
6 days ago
Atlanta, United States Insight Global Full timeMust Haves:1-3+ years Help Desk/Call Center experience Customer service experience Strong verbal/written communication skills Working knowledge of Microsoft Office Ability to work independently with minimal supervision Associates/Bachelor’s Degree preferredHospitality/restaurant experience PreferredDay to day:All help desk personnel need excellent...
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Help Desk Technician
3 weeks ago
Atlanta, Georgia, United States Insight Global Full timeAs a Help Desk Technician at Insight Global, you will be responsible for providing superior customer service at every level from staff to senior/executive management.The ideal candidate will have 2+ years of experience in an Information Technology service role, with active directory experience and understanding of Windows 10. High school diploma or...
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Help Desk Specialist
4 weeks ago
Atlanta, Georgia, United States D&b Virtual Communication Full timeAbout the RoleD&b Virtual Communication is seeking a highly motivated Help Desk Specialist to join our team. In this role, you will be responsible for handling customer inquiries, placing orders, and providing exceptional customer service.Key ResponsibilitiesAnswer customer calls and respond to emails in a timely and professional mannerPlace orders using the...
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Help Desk Associate
3 weeks ago
Atlanta, Georgia, United States Perfect Search Full timeJob Summary:We are seeking a highly skilled Customer Support Representative to join our team at Perfect Search. This role offers a unique opportunity to work in a fast-paced, dynamic environment and provide exceptional customer service and technical support to our internal customers, website subscribers, state employees, and elected officials.The successful...
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Technical Help Desk Associate
3 weeks ago
Atlanta, Georgia, United States Perfect Search Full timeJob Summary:We are looking for a highly skilled Technical Help Desk Associate to provide technical assistance and support to our customers. As a key member of our customer support team, you will be responsible for troubleshooting and resolving technical issues related to PC/Windows systems, Microsoft Office applications, and network connectivity.The ideal...
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Financial Analyst
1 month ago
Atlanta, United States City of Atlanta Full timeJob Posting Open Until FilledSalary Range: $55,000 - $65,000Department of Grants and Community Development (DGCD) Job Description Financial Analyst and Senior Financial Analyst Supervision Received The Financial Analyst and Senior Financial Analyst report to the Grant Services Fiscal Manager. Primary responsibilities include but are not limited to the...
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Support Analyst-Tier One User Support
6 days ago
Atlanta, United States Shepherd Center Full timeAbout Shepherd Center With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the...
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Salesforce Support Analyst
1 month ago
Atlanta, United States IRIS Software Group Full timeThe Vacancy:IT Business Applications team is seeking an Applications Analyst (Salesforce) to form an integral part of the support and ongoing development of our Salesforce (Sales Cloud, Service Cloud, Experience Cloud, CPQ+ inc. Advanced Approvals) deployment and wider integrated applications platform. The successful candidate will have a record of delivery...
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Help Desk Professional
1 week ago
Atlanta, Georgia, United States ATS Full timeAbout ATS:\ATS is a renowned Managed Services and Managed Security Services Provider, committed to helping organizations manage risk, align IT with business needs, and gain efficiencies through innovative technology solutions.\Job Description:\In this role, you will be responsible for providing critical infrastructure support to internal and external...
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Front Desk Professional
1 month ago
Atlanta, Georgia, United States The Hotel Task Force Full timeMust Know Lightspeed PMSFront Desk Agent Responsibilities:Front Desk Agent Checks Customers in Using Lightspeed PMSEnsure Exceptional Guest ServicesProcess payments, make change and handle transactions efficientlyReceive and transmit messages via telephones or PMS systemRespond to guest requests in a timely mannerManage guest complaints and escalate to...
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Help Desk Professional
3 weeks ago
Atlanta, Georgia, United States Ideaboxpro Full timeCreate Meaningful Connections with CustomersIdeaboxpro is committed to delivering exceptional consulting services, and we're seeking a motivated Customer Service Assistant to join our dynamic team. As a key member of our team, you will play a crucial part in creating a positive experience for our customers by assisting them with inquiries, resolving issues,...
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Front Desk Membership Associate
7 days ago
Atlanta, United States X3 Sports Full timeAre you extraordinary and an enthusiastic, self-motivated, and determined customer service person looking for an opportunity to join a dynamic team of fitness-minded individuals? If so, please read on! X3 Sports, a fast growing, fun company and a leader in the fitness industry offering kickboxing, boxing, martial arts and sports training for both fitness &...