Help Desk Professional
2 weeks ago
Ideaboxpro is committed to delivering exceptional consulting services, and we're seeking a motivated Customer Service Assistant to join our dynamic team. As a key member of our team, you will play a crucial part in creating a positive experience for our customers by assisting them with inquiries, resolving issues, and providing valuable information about our products and services.
About Us:
At Ideaboxpro, we believe that excellent service starts with understanding our customers' needs and exceeding their expectations. Our commitment to excellence is reflected in every project and interaction we undertake.
Responsibilities:
- Engage with customers to understand their needs and resolve any issues they may be experiencing.
- Provide accurate and helpful information to customers regarding our products and services.
- Respond to customer inquiries in a timely and professional manner.
- Work collaboratively with other departments to ensure seamless delivery of services.
Requirements:
- A high school diploma or equivalent; additional education in customer service or related field is a plus.
- Proven experience in a customer service role or similar position.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work effectively in a team and independently.
- Proficiency in using customer service software and Microsoft Office Suite.
Benefits:
- A competitive salary of $720 to $950 per week.
- Comprehensive health and wellness benefits.
- Paid time off and holiday pay.
- Opportunity for professional growth and development.
- Supportive and collaborative work environment.
Work Arrangement:
- Work Type: In-person (strictly on-site).
- Hours: Minimum 40 hours per week.
Location:
- Atlanta, GA.
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