Help Desk Associate

3 days ago


Atlanta, Georgia, United States Happy Faces Family of Companies Full time

Job Overview

The Help Desk Associate is a crucial role in our Call Center environment where you will respond to customer inquiries and resolve issues efficiently. As a key member of our team, you will provide exceptional service, ensuring customer satisfaction and loyalty.

Responsibilities

  • Respond to customer telephone calls regarding account maintenance and password resets.
  • Provide accurate and timely information on State Tax refunds.

Requirements

  • Strong communication and problem-solving skills.
  • Able to work in a fast-paced environment.

Benefits

  • Competitive $45,000/year salary.
  • Ongoing training and development opportunities.

About Us

We are the Happy Faces Family of Companies, committed to delivering exceptional customer experiences. If you're passionate about providing top-notch service, join our team as a Help Desk Associate



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