Help Desk Associate
3 days ago
Job Overview
The Help Desk Associate is a crucial role in our Call Center environment where you will respond to customer inquiries and resolve issues efficiently. As a key member of our team, you will provide exceptional service, ensuring customer satisfaction and loyalty.
Responsibilities
- Respond to customer telephone calls regarding account maintenance and password resets.
- Provide accurate and timely information on State Tax refunds.
Requirements
- Strong communication and problem-solving skills.
- Able to work in a fast-paced environment.
Benefits
- Competitive $45,000/year salary.
- Ongoing training and development opportunities.
About Us
We are the Happy Faces Family of Companies, committed to delivering exceptional customer experiences. If you're passionate about providing top-notch service, join our team as a Help Desk Associate
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