Sales and Service Representative for Local Business Firm

2 weeks ago


Sacramento, California, United States Local Business Firm Full time

Join our team at Local Business Firm as a Customer Support Specialist. This position is essential for engaging with clients, delivering outstanding service, and driving our sales initiatives. If you are enthusiastic about client relations and service excellence, this role is tailored for you.

Key Responsibilities:

  • Serve as the primary contact for clients, ensuring exceptional service and support.
  • Assist clients with inquiries, product information, order management, and problem resolution.
  • Recognize opportunities to promote and sell additional products or services.
  • Build and nurture relationships with clients, providing tailored recommendations based on their individual needs.
  • Work collaboratively with the sales team to meet or exceed sales targets.
  • Maintain comprehensive knowledge of our offerings, features, and advantages to effectively assist clients.
  • Accurately process sales orders and manage client accounts with diligence.
  • Stay updated on industry developments, competitor products, and market dynamics to offer insightful recommendations.
  • Record client interactions and transactions in our customer relationship management system.
  • Coordinate with various departments to resolve client issues and ensure satisfaction.


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