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Customer Service Representative

2 months ago

Sacramento, California, United States Genesis Staffing Firm Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at Genesis Staffing Firm. This is a full-time opportunity that requires excellent communication skills, a positive attitude, and the ability to work independently and in a team.

Key Responsibilities
  • Data Entry and Proofing: Accurately and efficiently enter data into various systems and projects, ensuring high levels of quality and attention to detail.
  • Customer Service: Respond to and resolve customer inquiries in a professional and timely manner, providing exceptional service and support.
  • Administrative Support: Provide administrative support to the team, including tasks such as filing, mail processing, and lifting/organizing boxes.
  • Qualifications: A positive attitude, excellent communication skills, familiarity with general office procedures, exceptional customer service skills, ability to pay strict attention to detail, ability to work independently and in a team, knowledge of Microsoft Office, familiarity with internet, phones, and standard office equipment, professionalism, ability to sit/stand for extended periods, adherence to company policies and procedures, business casual dress code, bilingual in English and Spanish, highly organized and able to multitask.
Work Environment

This is an in-person opportunity that requires working in a call center environment. The work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.