Client Relationship Manager

2 weeks ago

West Lafayette, Indiana, United States Educate 360 LLC Full time
Job Overview

Company Overview

Educate 360 is a collective of specialized brands dedicated to empowering individuals and organizations with the essential skills required to excel in a technology-driven and innovative economy. We provide integrated solutions across various sectors to fulfill the learning and development objectives of our enterprise clients in Management & Leadership, Data Science, and IT skills. With a presence in multiple locations across the U.S. and Europe, we deliver both instructor-led and on-demand training, coaching, and consulting services to a diverse clientele.

Position Summary

The Account Manager plays a crucial role in achieving revenue targets by promoting training and professional development services through a consultative sales approach.

Key Responsibilities

  • Achieve established monthly sales goals.
  • Engage in a high volume of daily outbound prospecting activities, including calls and emails.
  • Transform inbound inquiries into opportunities and sales, including upselling and expanding relationships within the organization.
  • Conduct consultative discussions with clients to ascertain their needs and budgetary constraints.
  • Work closely with clients to thoroughly understand their immediate and long-term training and professional development requirements through targeted questioning.
  • Maintain essential metrics and meet key performance indicators.
  • Evaluate, qualify, and nurture incoming leads.
  • Design tailored solutions for clients.
  • Request referrals from clients to other departments.
  • Utilize CRM and other company systems with utmost accuracy.
  • Prepare comprehensive proposals and pricing estimates.
  • Deliver presentations and briefings to clients as necessary.
  • Engage in ongoing professional development.

Candidate Requirements

  • A minimum of two years of experience in business-to-business sales.
  • Consideration may be given to candidates without prior sales experience.
  • Exhibit self-motivation and a driven attitude.
  • Possess self-awareness and a high degree of emotional intelligence.
  • Demonstrate persistence in making a high volume of outbound calls.
  • Strong communication skills are essential.
  • Energetic and enthusiastic demeanor.

Why Choose Educate 360?

At Educate 360, we believe that exceptional ideas stem from the collaboration of diverse experiences, viewpoints, and perspectives in an environment that encourages open sharing. Effective teamwork is achievable only when every member feels empowered, valued, and respected. We are dedicated to cultivating a culture that appreciates the richness of diversity, where all individuals are welcomed and included, where mutual respect is paramount, and where everyone is encouraged to contribute in meaningful ways. To discover more about our company and values, please visit our website.

Employee Benefits: We are committed to enhancing our employees' health, financial security, and overall well-being. Our extensive benefits package includes competitive Paid Time Off (PTO), Medical, Dental, and Vision insurance, fully company-paid Life and Disability coverage, as well as optional additional coverage and retirement (401k) plans.

Equal Opportunity Employer: Educate 360 is devoted to providing equal employment opportunities for all individuals, regardless of race, color, religion, sex, age, marital status, national origin, citizenship status, disability, or veteran status.

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