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Client Support Specialist

2 months ago

Lafayette, Indiana, United States Fivestarhyundaiofmacon Full time

Fivestarhyundaiofmacon is seeking Call Center Agents

No Cold Calling

No Sales Involvement

Hourly Wage plus Incentives

Full-Time Position with Comprehensive Benefits

Key Responsibilities and Requirements:

Handle incoming calls from existing customers and schedule appointments.

Respond promptly to inquiries via internet, phone, and live chat using pre-defined scripts and templates.

Provide customers with relevant information and guide them to the appropriate dealership resources.

Engage in team training sessions while maintaining positive relationships with colleagues, sales personnel, and management.

Utilize our daily computer tracking system efficiently.

Prior experience in Customer Service is advantageous.

Strong computer skills are essential.

A valid Driver's License is mandatory.

Benefits Offered:

Medical, Dental, and Vision Insurance

401K Plan with Matching Contributions

Paid Time Off and Vacation

Opportunities for Advancement

Paid Training Programs

Employee Vehicle Purchase Plans

Saturday Lunches Provided

Family-Owned and Operated Business

Long-Term Job Stability

Discounts on Products and Services

We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.