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Client Relations Specialist
2 months ago
JOB OVERVIEW
Caliber Collision Centers is seeking a dedicated Client Relations Specialist to undertake a variety of essential responsibilities. This role involves welcoming clients both in-person and via phone, assessing their requirements, and providing immediate assistance and direction as needed.
Key responsibilities include:
1. Supporting Collision Estimators by managing vehicle drop-offs and ensuring accurate documentation.
2. Coordinating transportation for clients and preparing necessary paperwork.
3. Conducting active deliveries to clients while maintaining clear communication with customers, colleagues, and vendors.
In this position, you will play a crucial role in ensuring that all repairs are executed efficiently and in accordance with Caliber's Standard Operating Procedures, as well as adhering to industry standards and insurance partner guidelines.
Join us in delivering exceptional service and contributing to the success of our operations at Caliber Collision Centers.
