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Head of Strategic Partnerships

1 month ago

New York, New York, United States Middesk Full time
About Middesk

Middesk is a leading disruptor in the business identity market, dedicated to making it easier for businesses to work together. Since 2018, we have been at the forefront of innovation, providing a best-in-class business identity platform that offers complete, up-to-date information to financial services institutions and fintechs.

Our vision is to empower every company to instantly gain access to the data, products, and services they need to establish and grow their business with ease.

Middesk is backed by Sequoia Capital and Accel Partners, and has been recognized as an industry leader in business verification by digital identity strategy firm, Liminal.

The Role

As the Head of Partnerships at Middesk, you will oversee our partnership programs and team, driving a long-term strategy to scale our partnership function and deliver an exceptional experience across all segments.

Your mission will be to develop and implement a scalable strategy to maximize product adoption and revenue growth via the partner channel, while building and developing an exceptionally high-performing team.

Key Responsibilities:
  1. Drive sales, product usage, adoption, and revenue growth across our partnership base by creating scalable, win-win solutions that highlight the value of Middesk's offerings.
  2. Build deep, mutually beneficial relationships with partners by understanding their business needs and helping them achieve long-term success through implementing Middesk.
  3. Handle and de-escalate challenging partner situations, turning them into opportunities to strengthen trust and commitment to Middesk.
  4. Grow and develop the team to deliver exceptional partner experiences, ensuring industry-leading service across all segments.
  5. Collaborate effectively across GTM and product teams to deliver an outstanding partner experience.
  6. Advocate for our partners within Middesk, influencing the product roadmap to meet the evolving needs of current and future partners.
  7. Implement systems and processes for partner operations, including onboarding, marketing, enablement, and support, to drive efficiency and scalability.
Requirements:
  • 5+ years of leadership experience in partnerships at a technology company, including working with system integrators.
  • Proven track record in hiring, onboarding, and developing talent within partnerships in high-growth environments.
  • Expertise in scaling enterprise-level partnerships in sales-led organizations, with a strong emphasis on partner satisfaction and growth.
  • Success in managing complex relationships with large enterprise customers in fintech or financial services, including senior-level negotiation, influence, and driving land-and-expand strategies.
  • Experience selling technical solutions to partners, particularly within a usage/volume-based model, with the ability to engage on technical topics.
  • Strong data-driven approach to identifying growth opportunities and driving business outcomes across all partner segments.
  • Extensive collaboration with sales, product, and marketing teams to enhance partner engagement and fuel growth.
Nice to Haves:
  • Experience with data, identity, or risk products: Familiarity with these product areas and a strong understanding of their unique customer needs.