Business Process Specialist
2 weeks ago
PRIMARY RESPONSIBILITIES
Drive the modeling of process workflows to foster collaboration on enhancements, automation opportunities, and well-defined end-to-end scenarios.
Analyze data and trends to ensure that process outputs meet expected outcomes and that services align with established service levels.
Assess IT process designs and documentation as necessary for new developments. Develop workflows and present insights using PowerPoint, Excel, and/or Visio.
ESSENTIAL QUALIFICATIONS
Proficient in reading, writing, speaking, and comprehending English.
Exceptional interpersonal abilities and skill in delivering performance feedback effectively.
Strong analytical skills.
Capacity to work autonomously.
Advanced knowledge of business operations, workflows, and processes.
Extensive expertise in process modeling methodologies (BPMN, UML diagrams, data flow diagrams, sequence diagrams) and modeling software (Visio, Bizagi, Camunda, Miro, Lucid).
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