Client Services Coordinator at NSO

2 weeks ago


Detroit, Michigan, United States Neighborhood Service Organization Full time
Job Overview

Position: NSO Administrative Specialist

Department: Clinics

Reporting To: NSO Administrative Specialist Lead

Role Summary:

The NSO Administrative Specialist plays a crucial role in delivering outstanding customer service and administrative assistance within NSO integrated clinics. This position entails overseeing a variety of responsibilities aimed at enhancing clinic functionality, which includes addressing client and patient inquiries, managing documentation, scheduling appointments, and troubleshooting facility-related concerns. Ideal candidates will possess excellent communication, organizational, and time management abilities.

Key Responsibilities:

  • Handle incoming calls, correspondence, and requests
  • Welcome clients, patients, and visitors
  • Facilitate check-ins and verify insurance details
  • Process co-payments and manage account balances
  • Sort and distribute mail and messages
  • Coordinate meetings and reserve rooms
  • Send reminders for appointments and manage documentation uploads
  • Process referrals, medical records, and authorizations
  • Conduct clerical tasks such as filing and faxing
  • Address facility issues and oversee invoice management

Educational Requirements: High School Diploma or equivalent

Experience Required: Minimum of 1 year in an administrative or client-facing capacity

Additional Qualifications:

  • Proficient in MS Office and standard office equipment
  • Aptitude for learning new software applications
  • Experience with data entry and multi-line phone systems
  • Possession of a valid Michigan Driver's license

Note: This job description is subject to change. NSO is an Equal Opportunity Employer committed to diversity and does not discriminate based on various factors.



  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job OverviewPosition Title: NSO Administrative SpecialistDepartment: ClinicsReporting To: NSO Administrative Specialist LeadRole Summary:The NSO Administrative Specialist plays a crucial role in delivering outstanding customer service and administrative assistance within NSO integrated clinics. This position encompasses a variety of responsibilities aimed at...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job OverviewAbout Us:Neighborhood Service Organization (NSO) is a holistic community-oriented health and human services entity dedicated to addressing the needs of at-risk populations in the Metropolitan Detroit area. NSO offers essential support to individuals and families, including those facing developmental or intellectual challenges, mental health...

  • Care Coordinator

    1 week ago


    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Summary:We are seeking a highly skilled Care Coordinator to join our team at Neighborhood Service Organization (NSO). As a key member of our interdisciplinary care team, you will play a vital role in providing top-quality care to our clients.Key Responsibilities:Assess client needs and develop comprehensive care plans to ensure positive...

  • Lead Case Manager

    1 month ago


    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Title:Lead Case ManagerDepartment:IDDPillar:WellbeingReports To:Program DirectorFLSA Status:ExemptSummary:The Lead Case Manager will carry a reduced case load and is responsible for the supervision of the Case Managers. Additionally, the Case Manager Lead will work with the Program Director to assure compliance with multiple funding sources and...


  • Detroit, Michigan, United States Republic Services Full time

    ABOUT REPUBLIC SERVICESRepublic Services, Inc (NYSE:RSG) stands as a frontrunner in the environmental services sector. We offer our clients a comprehensive array of products and services, encompassing recycling, waste management, special waste handling, hazardous waste solutions, and field services.Our industry-leading commitments to enhance circularity and...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job OverviewAbout Us: Neighborhood Service Organization (NSO) is a holistic community-oriented organization dedicated to enhancing health and human services for at-risk populations in the Metropolitan Detroit area. We provide essential support to children, youth, adults, seniors, and families, including those facing developmental or intellectual challenges,...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Welcome to Neighborhood Service Organization - a premier provider in the healthcare sectorPosition: Client Care CoordinatorDepartment: Intellectual and Developmental Disabilities/Serious Mental IllnessReports To: Program SupervisorStatus: ExemptJob Overview:Become a vital member of our organization as a Client Care Coordinator, where you will deliver...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job OverviewAbout Us:Neighborhood Service Organization (NSO) is a holistic community-oriented entity dedicated to integrating health and human services, aiming to fill the gaps in housing, health, and overall well-being for at-risk populations in the Metropolitan Detroit area. NSO extends vital support to individuals across various demographics, including...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Overview Position Summary: The Crisis Shelter Support Specialist plays a crucial role in delivering comprehensive assessments, developing individualized case plans, and ensuring access to essential services such as housing, healthcare, addiction recovery programs, and employment resources, all under the guidance of the Program Manager. This position is...


  • Detroit, Michigan, United States Hylant Full time

    Position Overview:The Client Relations Coordinator will play a pivotal role in nurturing and strengthening relationships within the service team by delivering outstanding service that aligns with Hylant's esteemed standards.This role is designed to provide exceptional support to the Client Service Managers (CSM) and Client Executives (CE) specifically within...


  • Detroit, Michigan, United States OneMagnify Full time

    Position Overview:The Client Engagement Coordinator (French Speaking) plays a pivotal role in supporting the Loyalty & Incentives Practice Area at OneMagnify. This position is integral to ensuring high-quality service delivery associated with various client initiatives.About OneMagnify:OneMagnify is a global performance marketing organization that operates...


  • Detroit, Michigan, United States Rocket Companies Full time

    About UsThe Rock Family of Companies encompasses a diverse array of nearly 100 businesses across sectors such as fintech, sports, entertainment, real estate, and startups. We are driven by a unified culture that seeks innovative solutions, reinforcing our dedication to our clients, community, and team members.We prioritize inclusivity in our workplaces,...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job OverviewAbout Us: Neighborhood Service Organization (NSO) is a holistic community-focused entity dedicated to enhancing health and human services for at-risk populations in the Metropolitan Detroit area. We provide essential support to children, youth, adults, seniors, and families, including those facing developmental or intellectual challenges, mental...


  • Detroit, Michigan, United States Cherry Health Full time

    Position Overview:The Residential Care Coordinator is tasked with overseeing the daily activities of residents within a structured living environment. This role includes ensuring the safety and security of clients in a residential facility, while upholding all established rules, regulations, and policies. Accurate documentation of residents' activities is...


  • Detroit, Michigan, United States Monarch Staffing Solutions LLC Full time

    Position OverviewMonarch Staffing Solutions LLC is a reputable recruitment agency dedicated to connecting local enterprises with qualified candidates. We are currently seeking a full-time Intake Specialist to join our team.Role Summary:The Intake Specialist will operate in a collaborative and client-focused environment, responsible for conducting thorough...

  • Service Technician

    4 weeks ago


    Detroit, Michigan, United States Client Full time

    Service Technician (Machine Build Background)Detroit, Michigan (Local/Worldwide Travel)$38 - $42 p/h + Specialist Training + Overtime + Expenses + Flexible Vacation + Excellent Benefits Excellent Service Technician position available for a mechanically bias technician looking to join a rapidly growing manufacturer where you will undergo specialist training...


  • Detroit, Michigan, United States Gesher Human Services Full time

    Position OverviewGesher Human Services is dedicated to providing hope and opportunities for individuals across various settings, including their workplaces, homes, and communities. The organization specializes in workforce development, behavioral health, and inclusion initiatives, primarily serving the Metro Detroit area with a focus on the Jewish...


  • Detroit, Michigan, United States HealthEcareers - Client Full time

    Job Title: Local Contract Nurse RN Case ManagerTalent4Health is seeking a skilled Local Contract Nurse RN Case Manager to join our team at HealthEcareers - Client.Job Summary:We are looking for a highly motivated and experienced RN Case Manager to provide exceptional care to our patients. As a Local Contract Nurse RN Case Manager, you will be responsible for...


  • Detroit, Michigan, United States CNS Healthcare Full time

    Position Overview: At CNS Healthcare, a Certified Community Behavioral Health Clinic, we are dedicated to enhancing the well-being of our community members.The Customer Care Team serves as the welcoming face of our organization.We seek an individual who is eager to assist colleagues, clients, and the community throughout the day. The Patient Services...


  • Detroit, Michigan, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a skilled Contract RN Case Manager to join our team at HealthEcareers - Client. As a Contract RN Case Manager, you will be responsible for providing high-quality patient care and case management services to our clients.Key ResponsibilitiesDevelop and implement individualized care plans to meet the unique needs of each patientConduct...