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Crisis Shelter Support Specialist

2 months ago


Detroit, Michigan, United States Neighborhood Service Organization Full time
Job Overview

Position Summary:

The Crisis Shelter Support Specialist plays a crucial role in delivering comprehensive assessments, developing individualized case plans, and ensuring access to essential services such as housing, healthcare, addiction recovery programs, and employment resources, all under the guidance of the Program Manager. This position is dedicated to empowering individuals to attain stability and self-sufficiency.

Transportation Requirements:

  • Must have reliable personal transportation
  • Valid driver's license and auto insurance are mandatory
  • Willingness to travel as required during work hours

Training Requirements:

  • Certification in CPR and First Aid is essential
  • Training in Non-Violent Crisis Intervention is required
  • Additional training sessions may be necessary

Supervisory Role:

  • This position does not include supervisory duties

Qualifications:

  • Education: A Bachelor's degree in human services or a related discipline
  • Experience in case management or with at-risk populations is preferred

Knowledge and Skills:

  • Focus on conducting assessments, creating case plans, and facilitating resource access

Key Responsibilities:

  • Conducting intake assessments and service planning for clients
  • Providing referrals and support throughout the housing process
  • Assisting clients in accessing healthcare and benefits
  • Maintaining documentation and collaborating with team members

Work Environment and Requirements:

  • Work is performed in a shelter environment
  • Involves the use of office equipment and direct client interaction
  • Physical ability to manage filing, typing, and communication tasks
  • Potential exposure to cleaning agents and emergency medical situations

About Us:

The Neighborhood Service Organization (NSO) is committed to assisting individuals in need to achieve stability and independence. Join our mission to make a positive impact in the community.

Disclaimer: This description provides a general overview of the responsibilities associated with this role, and NSO reserves the right to modify this job description as necessary.