Lead Case Manager

1 month ago

Detroit, Michigan, United States Neighborhood Service Organization Full time

Job Title:

Lead Case Manager

Department:

IDD

Pillar:
Wellbeing

Reports To:

Program Director

FLSA Status:
Exempt

Summary:


The Lead Case Manager will carry a reduced case load and is responsible for the supervision of the Case Managers.

Additionally, the Case Manager Lead will work with the Program Director to assure compliance with multiple funding sources and contractual obligations and the quality of services provided.

This job is performed during NSO business hours but will require
flexibility
. Driving is a requirement of the position.

Requirements and Duties:

  • Supervises Case Managers provides individual supervision and makes recommendations for personnel actions to the Program Director as needed.
  • Provides day-to-day to Case Managers and is responsible for the case record of those members assigned to their caseload.
  • Responsible for recommending to the Program Director changes that would improve service delivery and for implementing changes and new programming.
  • Provide case management services to a reduced case load
Requirements:

Education:

Masters of social work, or related discipline.

Required Licensure:

LMSW

Required Skills/Abilities:

  • Excellent verbal and written
communication skills
.

  • Proficient in Microsoft Office Suite or related software.
  • Experience working remotely and proficient with software/tools related to
remote work
.

  • Experience working with data in all forms including electronic formats and databases.
  • Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous.
  • Monitors and maintains data on services provided, and submits reports as required, to DWCCMHA, MDCH, and other agencies, as appropriate.
  • Reviews staff requests for leave and makes recommendations based upon program needs.
  • Monitors program funds for direct client assistance in coordination with the Finance Department, ensuring compliance with established accounting practices and program guidelines.
  • Assists in the recruitment of staff to ensure that vacancies are filled, and program objectives are met.
  • Complies with and adheres to department and NSO policies and procedures.
  • Adheres to established quality and performance improvement standards.
  • Works effectively with others to accomplish goals/resolve problems.
  • Organizes work well and uses time effectively.
  • Maintains consistent work attendance.
  • Maintains good operating environment by attending work on time as scheduled.
  • Professionally represents NSO and promotes NSO mission and vision statements.
  • Promotes a harmonious
work environment
.

  • Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results.
  • Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
  • Is open to new approaches and takes steps to increase knowledge, skills, and abilities, both from within and outside NSO.
  • Complies with contractual and regulatory requirements, as needed.
  • Fosters commitment, team spirit, pride, and trust.
  • Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities.
  • Able to anticipate and bring about change when needed.
  • Performs other duties as assigned.

DISCLAIMER MESSAGE:


The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.

NSO is an
Equal Opportunity Employer
and is committed to excellence through
diversity
and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation, origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

  • Healthcare Case Coordinator

    1 day ago

    Detroit, Michigan, United States Wellspring Case Management Full time

    Wellspring Case Management OverviewWellspring Case Management is committed to delivering empathetic care and advocacy for individuals impacted by motor vehicle incidents. As a reliable ally in the recovery process, we provide not only medical case management but also a profound source of support, optimism, and healing.Position: Healthcare Case CoordinatorWe...

  • Senior Case Management RN Supervisor

    1 day ago

    Detroit, Michigan, United States InfiCare Health Full time

    Job SummaryWe are seeking a skilled RN Case Manager to lead our team in delivering high-quality patient care in a dynamic healthcare environment.Key ResponsibilitiesLead a team of case managers in providing patient care and case management servicesDevelop and implement case management plans to ensure optimal patient outcomesCollaborate with healthcare teams...

  • Head of Case Management Operations

    7 days ago

    Detroit, Michigan, United States Orion Groups Full time

    Orion Groups is a distinguished professional services firm located in McKinney, TX, dedicated to providing seasoned consultants to pivotal organizations throughout the United States. Our expertise lies in the financial and healthcare sectors, where we excel in technology solutions encompassing application development, enterprise software systems, data...

  • Head of Case Management Operations

    1 day ago

    Detroit, Michigan, United States Orion Groups Full time

    Orion Groups is a distinguished professional services firm located in McKinney, TX, specializing in providing skilled consultants to prominent organizations throughout the United States. Our expertise spans the financial and healthcare sectors, with a strong focus on technology solutions including application development, enterprise software systems, data...

  • Head of Case Management Operations

    2 days ago

    Detroit, Michigan, United States Orion Groups Full time

    Orion Groups is a distinguished professional services firm located in McKinney, TX, dedicated to providing skilled consultants to prominent organizations throughout the United States. Our expertise spans the financial and healthcare sectors, with a strong focus on technology solutions including application development, enterprise software systems, data...

  • Head of Case Management Services

    7 days ago

    Detroit, Michigan, United States Orion Groups Full time

    Orion Groups is a professional services firm that specializes in providing skilled consultants to significant organizations across the United States. Our expertise spans the financial and healthcare sectors, with a strong focus on technology solutions including application development, enterprise software systems, data strategies, integration, and IT...

  • Case Manager

    3 weeks ago

    Detroit, Michigan, United States Matrix Human Services Full time

    Position Location: Ferndale, MIJOB SUMMARY/ACCOUNTIBILITY:The Case Manager works with persons living with chronic illnesses addressing their social determinants of health needs (food, transportation, housing, etc.) while helping them manage their medical care to facilitate optimal patient outcomes; promote ongoing long-term engagement in medical care and...

  • Nurse Case Manager

    2 days ago

    Detroit, Michigan, United States Talent4health Full time

    Job SummaryTalent4Health is seeking a skilled Nurse Case Manager to oversee the daily operations of our case management department. As a key member of our team, you will be responsible for supervising the delivery of initial psychosocial assessments and follow-up assessments, maintaining current knowledge of community resources, and ensuring the accurate and...

  • Travel Nurse RN Case Manager

    2 days ago

    Detroit, Michigan, United States TRS Healthcare Full time

    Job Title: Case Management Travel NurseJob Summary:TRS Healthcare is seeking a skilled Case Management Travel Nurse to join our team. As a Case Management Travel Nurse, you will be responsible for providing high-quality patient care and case management services to patients in a variety of settings.Key Responsibilities:Assess patient needs and develop...

  • Travel Nurse Case Manager

    2 days ago

    Detroit, Michigan, United States ALOIS Healthcare Full time

    Job Title: Travel Nurse Case ManagerJob Summary:ALOIS Healthcare is seeking a skilled Travel Nurse Case Manager to join our team. As a Travel Nurse Case Manager, you will be responsible for acting as a patient advocate, helping patients and their families understand their health status and treatment options, and ensuring that the patient receives the...

  • Travel Nurse RN Case Manager

    3 days ago

    Detroit, Michigan, United States TRS Healthcare Full time

    Job Title: Travel Nurse RN Case ManagerJob Summary:TRS Healthcare is seeking a skilled Travel Nurse RN Case Manager to join our team. As a Case Manager, you will play a critical role in ensuring the highest level of patient care and satisfaction.Key Responsibilities:Develop and implement effective case management plans to achieve optimal patient...

  • Case Manager

    1 month ago

    Detroit, Michigan, United States Actalent Full time

    Job Title: Integrated Case Manager (RN or LMSW)Job DescriptionSeeking a dedicated Integrated Case Manager (RN OR LMSW) responsible for the comprehensive management of patient care, including assessment, planning, facilitation, care coordination, evaluation, and advocacy. The role involves creating and implementing discharge plans from an office setting,...

  • Travel Nurse RN Case Manager

    2 days ago

    Detroit, Michigan, United States TRS Healthcare Full time

    Job Title: Travel Nurse RN Case ManagerJob Summary:TRS Healthcare is seeking a skilled Travel Nurse RN Case Manager to join our team. As a Case Manager, you will play a critical role in ensuring the highest level of patient care and satisfaction.Key Responsibilities:Develop and implement effective case management plans to achieve optimal patient...

  • Travel Nurse RN Case Manager

    2 days ago

    Detroit, Michigan, United States RNnetwork Full time

    Job SummaryRNnetwork is seeking a skilled travel nurse RN Case Manager to join our team in a dynamic and challenging role.Key ResponsibilitiesCoordinate comprehensive care plans for patients in a home visit setting.Ensure patients receive the best possible care during their recovery journey.Collaborate with healthcare professionals to develop and implement...

  • Senior Manager of Case Management Operations

    7 days ago

    Detroit, Michigan, United States Resiliency LLC Full time

    Director of Case Management Services The Director of Case Management Services at Resiliency LLC plays a pivotal role in steering and enhancing the strategic objectives of the Case Management division. This position entails delivering guidance, mentorship, and advisory services to ensure adherence to regulations and standards, alongside the optimal use of...

  • Traveling RN Case Management Specialist

    7 days ago

    Detroit, Michigan, United States Talent4Health Full time

    Position Overview:Talent4Health is in search of a dedicated travel nurse RN specializing in Case Management. This role is crucial for providing high-quality patient care in various healthcare settings.Key Details:~ Specialty: Case Management ~ Shift: 8 hours, days, flexible ~ Employment Type: Travel Benefits:We offer a comprehensive benefits package...

  • Registered Nurse

    1 day ago

    Detroit, Michigan, United States PRIDE Health Full time

    Position Overview:PRIDE Health is currently seeking a travel nurse RN specializing in Case Management for an exciting opportunity.Key Responsibilities:- Provide comprehensive case management services to patients.- Collaborate with healthcare teams to ensure optimal patient care.- Assess patient needs and develop individualized care plans.- Monitor patient...

  • Head of Case Management Strategy

    7 days ago

    Detroit, Michigan, United States Resiliency LLC Full time

    Director of Case Management Operations The Director of Case Management Operations plays a pivotal role in steering and enhancing the strategic objectives of the Case Management division at Resiliency LLC. This position entails delivering guidance, mentorship, and advisory services to ensure adherence to regulations and standards, alongside the effective...

  • Registered Nurse Case Manager

    1 day ago

    Detroit, Michigan, United States Trusted Resource Associates (TRA) Full time

    Trusted Resource Associates (TRA) is actively seeking a skilled Travel Nurse RN specializing in Case Management for an exciting opportunity.Position OverviewSpecialty: Case ManagementDiscipline: RNEmployment Type: TravelDuration: 13 weeksWeekly Hours: 36 hoursShift: 12 hours, daysThe RN Case Manager plays a crucial role in ensuring effective patient care...

  • Head of Case Management Services

    2 days ago

    Detroit, Michigan, United States Orion Groups Full time

    Orion Groups is a professional services firm that specializes in providing skilled consultants to essential organizations throughout the United States. Our expertise spans the financial and healthcare sectors, with a strong focus on technology solutions including application development, enterprise software systems, data strategies, integration, and IT...