**Shift Supervisor
2 days ago
**About the Role**
As a Shift Supervisor at Goodwill Industries of Southwest Florida, you will play a crucial role in assisting the management team in achieving revenue, expense, and profit objectives. You will be responsible for training staff to meet production goals, merchandise standards, and customer service expectations.
Key Responsibilities:
- Assist in achieving revenue, expense, and profit objectives
- Train staff to meet production goals, merchandise standards, and customer service expectations
- Supervise and train staff in production, merchandising, checkout, and customer service
- Ensure adherence to company policies and procedures
- Work in a fast-paced environment with long hours, weekends, evenings, and holidays
Requirements:
- High school diploma or equivalent
- One year of retail sales experience preferred
- Ability to learn point of sale and donation systems, office computer, and telephone
- Strong customer service skills and ability to work in stressful conditions
- Ability to lift, push, pull, and move items up to 40 pounds
Benefits and Employee Well-being:
- Health, vision, and dental plans
- 403(b) retirement plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store Discounts
- Tuition Reimbursement
Company Values:
- Respect: We treat all people with dignity and respect
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible
- Ethics: We strive to meet the highest ethical standards
- Learning: We challenge each other to strive for excellence and to continually learn
- Innovation: We embrace continuous improvement, bold creativity, and change
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