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**General Manager

2 months ago

Naples, Florida, United States Planet Fitness Full time

About the Role:

We are seeking a highly motivated and experienced General Manager to lead our fitness club operations. As a key member of our team, you will be responsible for ensuring an exceptional member experience while driving business growth and profitability.

Key Responsibilities:

  • Member Experience:
    • Oversee front desk operations to ensure seamless member check-ins, new member sign-ups, and tour experiences.
    • Facilitate member requests, issues, and questions in a timely and professional manner.
  • Team Leadership:
    • Recruit, hire, train, and develop a high-performing team of Assistant General Managers, Front Desk Associates, and Fitness Trainers.
    • Lead by example, maintaining a positive and motivating work environment that embodies Planet Fitness values.
    • Schedule staff and ensure all shifts are covered to meet business needs.
  • Cleanliness and Maintenance:
    • Oversee facility cleanliness and maintenance, ensuring a safe and welcoming environment for members and staff.
    • Manage the club's Computerized Maintenance Management System (CMMS) platform to track and address maintenance needs.
  • Financial Management:
    • Manage cash drawer and deposit procedures to ensure accurate financial reporting.
    • Administer bi-weekly employee timesheets and resolve any related issues.
  • Benefits and Perks:
    • Enjoy a competitive compensation package, including medical, dental, and vision insurance, 401(K) and Roth Retirement Savings Plan, and a free Planet Fitness membership.
    • Take advantage of paid time off and a fun, fast-paced work environment that encourages growth and development.

Requirements:

  • 2+ years of supervisor or manager experience in a high-volume restaurant or retail environment or 2+ years of Planet Fitness experience.
  • Comfortable working a flexible rotating schedule and ability to travel to other clubs as needed.
  • Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel) and ability to learn our systems and processes.
  • A High School Diploma or Equivalent required; Bachelor's Degree or 4+ years of supervisor or manager experience preferred.
  • Current CPR Certification required or willingness to get certified upon hire.