Community Engagement Specialist
2 weeks ago
POSITION TITLE: COMMUNITY LIAISON
CLASSIFICATION: NON-EXEMPT
DEPARTMENT: SERVICES
SUPERVISOR: PROGRAM DIRECTOR / DIRECTOR OF SOCIAL SERVICES
LOCATION: QUEENS, NY
SALARY RANGE: $35,000.00 - $40,000.00
POSITION SUMMARY:
The Community Liaison is responsible for collaborating with the Program Director to address local community issues and facilitate client engagement within the surrounding areas. Proof of COVID-19 vaccinations is required.
KEY RESPONSIBILITIES:
- Conduct regular inspections within the community to ensure clients are not engaging in loitering or disruptive behaviors.
- Oversee the outdoor seating area to ensure compliance with the Good Neighbor policy.
- Maintain cleanliness and organization of the shelter's surrounding environment.
- Keep the Program Director and maintenance personnel informed of any findings during community assessments.
- Document all interactions and observations with clients during community patrols.
- Maintain a comprehensive client tracking log.
- Collaborate with local community affairs officers to monitor identified hotspots.
- Engage with community stakeholders and leadership to stay informed on local issues.
- Participate in community meetings.
- Assist the security team as necessary.
- Attend and contribute to all mandatory agency meetings, including staff meetings, house meetings, in-service training, and case reviews.
- Perform additional duties as assigned by management.
QUALIFICATIONS:
A Bachelor’s or Associate’s Degree is preferred. A minimum of one year of experience working with homeless or special needs populations is required. Strong communication skills are essential. The ability to thrive in a dynamic and challenging environment is necessary.
ORGANIZATION PROFILE & EXPECTATIONS:
Westhab is a leading community development organization dedicated to providing housing and supportive services to over 10,000 vulnerable individuals annually. Our team consists of dedicated professionals committed to our mission of Building Communities and Changing Lives. We maintain high expectations for our staff, as we believe that the communities we serve deserve our utmost effort every day. We are results-oriented, focusing on empowerment and impactful service.
HEALTH AND SAFETY COMPLIANCE:
Westhab adheres to all applicable Occupational Safety and Health Administration (OSHA) standards, ensuring a safe and healthy working environment for all employees.
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