Retail Sales Representative

2 weeks ago


Middletown, Connecticut, United States Eastern Mountain Sports Full time

Join Our Team at Eastern Mountain Sports


At Eastern Mountain Sports, we pride ourselves on being a leading retailer of outdoor apparel and gear, dedicated to providing exceptional value and service to our customers.

With numerous locations across the Northeast, we offer a vibrant work environment filled with exciting opportunities for both our customers and our team members.

Position Overview:
As a Retail Sales Representative, your primary responsibility will be to deliver an outstanding shopping experience for every customer while working towards achieving sales targets.

As part of the Eastern Mountain Sports team, you will utilize your skills to recommend the most suitable products to meet our customers' needs, whether they are looking for outdoor gear, activewear, or footwear.

In addition to engaging with customers on the sales floor, you will also receive training as a cashier, enhancing the overall customer experience.

Team Culture:
Collaboration is at the heart of our culture at Eastern Mountain Sports. Success in this role may lead to advancement opportunities within the company.

Compensation & Benefits:
Competitive pay based on experience
Employee discounts on products
Vendor training opportunities with product discounts
Recognition and rewards programs

Key Responsibilities:

  • Welcome every customer warmly and consistently.
  • Engage in friendly conversations to assess customer needs.
  • Address customer inquiries effectively.
  • Drive sales through suggestive selling techniques.
  • Maintain your assigned area to meet store standards, including product placement and promotional signage.
  • Perform various tasks as assigned, such as price checks and merchandise transfers.
  • Adhere to company initiatives and strive to meet established goals.
  • Follow all company policies and procedures.
  • Complete all required training.

Cashier Responsibilities:
When assigned to the front-end:

  • Process customer transactions accurately and efficiently.
  • Maintain the register area according to store standards.
  • Meet all company standards for performance.

Qualifications:
A flexible schedule is required, including nights, weekends, and holidays. Candidates must be at least 16 years old.

Skills:

  • Friendly and outgoing personality with a strong customer focus.
  • Previous retail experience is preferred but not mandatory.
  • Excellent communication skills.
  • Ability to engage in suggestive selling.
  • Capability to work independently and as part of a team.
  • Bilingual skills are a plus.

Eastern Mountain Sports is an equal opportunity employer, offering dynamic career opportunities and generous employee discounts.



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