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Operations Support Sales Representative

2 months ago


Middletown, Connecticut, United States US Electrical Services Full time
Join the Team at USESI
U.S. Electrical Services, Inc. is the leading independent electrical wholesale distributor in the nation, featuring a network of 10 regional businesses, over a century of expertise, and a substantial inventory exceeding $100 million, supported by a workforce of more than 1,500 dedicated professionals.

Position Overview:
USESI is seeking a driven and enthusiastic Counter Sales Associate to enhance our operations. This role is integral to our Central Distribution Center and involves direct collaboration with leadership.

Key Responsibilities:
- Provide exceptional service to customers at the sales counter, through electronic communication, and via telephone.
- Address operational issues promptly through various communication channels.
- Collaborate with department supervisors to reduce customer wait times effectively.
- Monitor and track customer orders in our system to ensure processing efficiency.
- Manage customer and vendor returns in accordance with established timelines.
- Offer administrative assistance to Distribution Leadership.

Essential Qualifications:
- Previous experience in sales within the electrical sector is advantageous but not mandatory.
- A High School diploma or GED is required.
- Strong communication skills, both written and verbal, are essential.
- Ability to multitask effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite is necessary.
- Capability to lift up to 60 pounds.

Employment Type:
Full-time

USESI is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences without regard to race, color, religion, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

Our Commitment to Employees:
At USESI, we prioritize the well-being of our employees and offer a comprehensive benefits package, including:
- Medical, Dental, Vision, and Prescription coverage
- Paid parental leave
- Telemedicine services
- Matching 401(k) plan
- Company-paid Life Insurance and AD&D
- Supplemental Life Insurance options
- Short and Long Term Disability coverage
- Flexible Spending Accounts
- Generous paid time off
- Employee Assistance Program (EAP)
- A variety of voluntary benefits, including identity theft protection.