Senior HR Manager in Hospitality
1 week ago
Position Title: Senior Human Resources Manager
Salary Range: $80,000 - $90,000
Compensation Structure: Additional Benefits Available
Pay Level: Grade 12
At Compass Group, we believe that diverse perspectives enhance our workplace. We are dedicated to fostering an environment that promotes equal opportunity and fair treatment, where personal growth and authenticity are valued.
About Compass GroupAs a leader in the hospitality sector, Compass Group is renowned for redefining the guest experience. Our accolades include recognition as one of the most innovative companies in sports and a top employer for diversity. Our extensive portfolio encompasses award-winning dining establishments, iconic venues, and prestigious events.
Role SummaryIn the capacity of Senior Human Resources Manager, you will play a pivotal role in managing the recruitment, training, and engagement of our workforce, ensuring exceptional guest experiences. The ideal candidate will possess extensive HR expertise and demonstrate the ability to influence and partner strategically across all organizational levels.
Key Responsibilities- Formulating and executing recruitment strategies in collaboration with management.
- Representing employee interests in senior leadership discussions.
- Ensuring compliance with all organizational and legal standards.
- Conducting regular audits to maintain adherence to policies.
- Managing workforce planning to enhance capability and performance.
- Creating and implementing retention strategies tailored to specific partners.
- Overseeing onboarding and training processes for new hires.
- Leading initiatives to boost employee engagement and retention.
- Coaching managers on performance metrics and business insights.
- Driving continuous improvements through data analysis and benchmarking.
- Ensuring timely and accurate processing of employee timesheets.
- Facilitating a welcoming check-in experience for employees.
- Collaborating with leadership to develop employee engagement action plans.
- Managing employee investigations and disciplinary procedures.
- Balancing strategic and operational responsibilities to implement HR strategies.
- Acting as a liaison for union representatives when applicable.
- Educating managers on compliance with collective bargaining agreements.
- Maintaining accurate employee records within the HRIS.
- Processing unemployment claims promptly.
- Planning team activities to achieve medium-term goals.
- Addressing employee grievances and concerns.
- Ensuring completion of mandatory training programs.
- Collaborating with leadership on succession planning and development.
- Optimizing labor scheduling in partnership with department leaders.
- Working with strategic partners to manage contract retention.
- Supporting managers in employee investigations and corrective actions.
- Analyzing performance data to identify operational efficiencies.
- Evaluating practices to mitigate risks and ensure compliance.
- Leading change management and improvement initiatives.
- Participating in management meetings to support governance.
- Providing ongoing training to the management team.
- Partnering with HR leadership to align strategies.
- Other responsibilities as assigned.
- A minimum of 5 years of experience in Human Resources is preferred.
- Experience in managing large-scale projects.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Bilingual skills (English & Spanish) are advantageous.
- A passion for hospitality and retail sectors.
- Strong interpersonal and stakeholder management abilities.
Note: Positions may require compliance with health and safety regulations, including vaccination requirements where applicable. Compass Group is an equal opportunity employer, committed to fair treatment based on abilities and experience.
Benefits: Comprehensive benefits package including medical, dental, vision, life insurance, retirement plans, and more.
Compass Group maintains a drug-free workplace.
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