Senior HR Manager in Hospitality

2 weeks ago

Los Angeles, California, United States Compass Group Careers Full time
Job Overview

Position: Senior Human Resources Manager

Salary Range: $80,000 - $90,000

Compensation Structure: Additional benefits available

Pay Grade: 12

At Compass Group, we believe that diverse perspectives enhance our workplace. We are dedicated to fostering an environment of equal opportunity and fair treatment, where personal growth and authenticity are integral to our culture.

About Compass Group

Compass Group is a leader in the hospitality sector, renowned for redefining the guest experience across various venues, including sports arenas, cultural institutions, and entertainment facilities. Our commitment to innovation has earned us accolades as one of the most forward-thinking companies in the industry.

Role Summary

As a Senior Human Resources Manager, you will play a pivotal role in managing the recruitment, training, and engagement of our workforce, ensuring that we deliver exceptional experiences to our guests. The ideal candidate will possess extensive HR expertise and be a strategic partner capable of influencing decisions at all organizational levels.

Key Responsibilities
  • Design and execute recruitment strategies in collaboration with management.
  • Act as the representative voice of employees in senior leadership discussions.
  • Ensure compliance with all company and legal standards, including timely completion of documentation.
  • Conduct regular audits to maintain adherence to policies and procedures.
  • Oversee workforce planning to enhance capabilities and performance.
  • Develop and implement retention strategies tailored to specific partners.
  • Manage onboarding and orientation processes for new hires.
  • Lead initiatives focused on employee engagement and retention.
  • Coach managers on understanding key performance metrics and business information.
  • Drive performance improvements through thorough analysis and benchmarking.
  • Ensure accurate and timely processing of employee timesheets.
  • Facilitate a welcoming employee check-in experience.
  • Collaborate with leadership to create and implement employee engagement action plans.
  • Oversee employee investigations and disciplinary procedures.
  • Balance strategic and operational responsibilities to effectively execute HR strategies.
  • Serve as the primary contact for union representatives when applicable.
  • Educate and support managers in adhering to collective bargaining agreements when relevant.
  • Maintain accurate employee records within the HRIS system.
Additional Responsibilities
  • Ensure timely processing of unemployment claims.
  • Plan team activities to meet medium-term objectives.
  • Manage employee feedback and grievance processes.
  • Ensure completion of mandatory training programs.
  • Work with leadership to define succession planning and development initiatives.
  • Partner with department leaders to optimize labor scheduling.
  • Collaborate with the Compass Strategic Alliance Group on contract retention.
  • Support sales activities for existing and new partnerships.
  • Assist managers with employee investigations and corrective actions.
  • Analyze performance data to identify operational efficiencies.
  • Evaluate working practices to mitigate risks and ensure compliance.
  • Lead change management and improvement initiatives.
  • Participate in management meetings to support governance.
  • Provide ongoing training and development for the management team.
  • Collaborate with the Director of Human Resources on strategic initiatives.
  • Perform other duties as assigned.
Qualifications
  • A minimum of 5 years of experience in a Human Resources role is preferred.
  • Experience in managing large-scale projects.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Bilingual in English and Spanish is a plus.
  • A passion for hospitality and retail.
  • Strong interpersonal and stakeholder management skills.

Note: Positions may require compliance with COVID-19 vaccination policies as applicable.

Compass Group is an equal opportunity employer, committed to fair treatment based on abilities and experience, without regard to race, national origin, gender, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates will be considered for employment based on their ability to perform essential job functions, with or without reasonable accommodation.

We maintain a drug-free workplace.

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