Field Service Representative
1 week ago
We are seeking a highly skilled Field Service Representative to join our team at Connecticut Water. As a Field Service Representative, you will be responsible for delivering exceptional service to our customers by performing field service activities associated with service delivery and the maintenance of customer accounts.
Key Responsibilities:
- Supports Customer Service by troubleshooting customer issues, including meter problems, water quality issues, and service issues.
- Performs meter change outs as directed to ensure accurate and compliant meter operation.
- Performs cross connection inspection and testing in compliance with the State Department of Health.
- Performs call before you dig activities in a timely and accurate manner.
- Performs service inspection services and meter sets.
- Accurately and efficiently completes meter reading activities as assigned.
Requirements:
- High school diploma required.
- Driver's license required.
- Cross connection certification required; or ability to acquire certification within a reasonable timeframe.
- Ability to work standby rotation.
- High proficiency in communication skills.
- Medium proficiency in computer skills.
- 6 months or more of related experience.
Work Environment and Physical Demands:
O - Outdoor
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