Senior Auto Claims Adjuster

6 days ago


Clifton Park, New York, United States Liberty Mutual Group Full time
Job Description

Job Title: Senior Auto Claims Adjuster

Job Summary:

We are seeking a highly skilled and experienced Senior Auto Claims Adjuster to join our team at Liberty Mutual Group. As a Senior Auto Claims Adjuster, you will be responsible for handling complex auto claims, providing exceptional customer service, and working closely with our customers to resolve their claims in a timely and efficient manner.

Key Responsibilities:

  • Handle complex auto claims, including total loss, collision, property damage liability, and comprehensive claims
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work closely with customers to understand their needs and provide solutions that meet their expectations
  • Collaborate with internal stakeholders, including underwriters, examiners, and other claims professionals to resolve claims
  • Stay up-to-date with industry developments, regulatory changes, and best practices in claims handling

Requirements:

  • College degree preferred, and/or 1-2 years' experience as a Claims Representative or 5-7 years total customer service experience required
  • Licensing required in some states
  • Strong working knowledge and ability to utilize multiple systems to handle/process claims
  • Excellent oral, written, interpersonal communication and keyboarding skills
  • Ability to multi-task in a structured work environment

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Liberty Mutual Group is a leading global insurance company that helps people live and work with confidence. We offer a range of insurance products and services, including auto, home, life, and business insurance. Our mission is to help people embrace today and confidently pursue tomorrow.


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