Administrative Services Manager

7 days ago


Layton, Utah, United States TownePlace Suites Layton Full time
About the Role

We are seeking a highly motivated and organized Front Office Manager to join our team at TownePlace Suites Layton. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our front desk and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Supervise and train front desk agents to provide excellent customer service
  • Conduct regular staff meetings to discuss goals and objectives
  • Monitor and maintain accurate records of guest interactions and feedback
  • Collaborate with the General Manager and Director of Sales to develop and implement strategies to improve guest satisfaction
  • Ensure that all administrative tasks are completed in a timely and efficient manner
Requirements
  • Previous experience in a hotel or hospitality setting
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in hospitality or related field preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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