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Administrative Reception Specialist

2 months ago

Layton, Utah, United States Serenity Healthcare, LLC Full time
Administrative Reception Specialist

Location: Layton, UT

Are you passionate about building connections with individuals? Serenity Healthcare, LLC is in search of a dedicated Reception Specialist to enhance our team and contribute to the success of our clinic. This role is centered around patient engagement, necessitating outstanding communication and interpersonal abilities to ensure an exceptional experience for all visitors. Your meticulous attention to detail and proactive mindset will facilitate a seamless patient journey, leaving a positive and lasting impression on everyone who interacts with our clinic.

Trigger Warning: This position involves working with individuals facing significant emotional challenges, including suicidal ideation and trauma from PTSD, which may be distressing for some.

Benefits at Serenity Healthcare
  • Opportunities for Career Growth
  • Comprehensive Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
  • Generous Paid Time Off
  • 10 Recognized Holidays Off
  • 401k Retirement Plan
  • Employee Referral Incentives
Key Responsibilities
  • Update and confirm patient information during each visit.
  • Foster a welcoming environment by establishing rapport and remembering patients' names and stories.
  • Address inquiries, alleviate concerns, respect personal boundaries, and be sensitive to individual challenges.
  • Ensure a positive experience for patients by providing empathy and support.
  • Assist with various administrative tasks throughout the day.
Required Qualifications
  • High School Diploma or GED.
  • Strong verbal and written communication skills, along with basic mathematical abilities.
  • Demonstrated capacity to multitask in a dynamic environment.
  • Minimum of 1 year of full-time experience in customer service, reception, or a related field.
About Serenity Healthcare

Serenity Healthcare, LLC is at the forefront of healthcare technology. Utilizing state-of-the-art medical devices recently introduced to the market, we empower our patients to achieve long-term success, even when other treatments have not been effective. With a foundation built on evidence-based research and proven outcomes, we are committed to helping patients reclaim their lives through innovative technological solutions in healthcare.

Job Type: Full-time shifts

Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

*This position is contingent upon successfully passing a criminal background check upon hire.