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Security and Alarm Service Specialist

2 months ago


Layton, Utah, United States AAA Fire Full time
Job Overview

AAA Fire, a Pye-Barker company, is seeking a dedicated Service Technician to join our team.

Position Overview: The Service Technician plays a crucial role in performing regular inspections, testing, servicing, and preventative maintenance on various systems including fire alarms, security alarms, CCTV, and access control. This position involves working with low voltage wiring and associated devices essential for the functionality of these systems.

Key Responsibilities:

  • Perform service calls for both commercial and residential clients
  • Conduct system testing and inspections in accordance with NFPA standards
  • Provide on-site emergency troubleshooting and repairs for fire protection and suppression systems
  • Prepare accurate and timely service documentation and reports
  • Deliver exceptional customer service and maintain effective communication
  • Ensure a clean and safe working environment at all times
  • Collaborate effectively with Administration, Sales, Customers, and Management
  • Execute additional tasks as assigned

Qualifications & Skills:

  • High School Diploma or GED
  • Proficiency in installing, inspecting, programming, or servicing fire alarm, security systems, access control, CCTV, or other relevant low voltage systems
  • Basic computer skills and familiarity with Microsoft Office Suite (Word, Excel, Outlook)
  • Outstanding customer service abilities for both internal and external interactions
  • Strong written and verbal communication skills
  • Proficiency in reading and speaking English
  • Excellent time management capabilities
  • Valid Driver's License with a clean driving record

With over 40 years of experience, AAA Fire Safety & Alarm, Inc. has been at the forefront of designing, installing, and maintaining fire and life safety solutions across the intermountain west. We pride ourselves on using top-quality products and embracing advanced technologies to enhance safety and ease of use. Our in-house team of skilled designers, engineers, and technicians is committed to ongoing education and achieving advanced certifications in their respective fields.

As part of Pye-Barker Fire & Safety, a leader in fire suppression and security alarm services since 1946, AAA Fire is dedicated to protecting communities through exceptional service and innovative solutions.

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