Patient Services Coordinator

6 hours ago


New York, New York, United States Penn Medicine Full time
Job Title: Patient Services Coordinator

Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.

As a Patient Services Coordinator, you will play a critical role in supporting the delivery of high-quality care and ensuring a positive patient experience. Your responsibilities will include:

Key Responsibilities:
  • Assist in maintaining a patient/customer focus and supporting the delivery of high-quality care.
  • Oversee the daily schedule and operations of an assigned area/group, ensuring daily performance expectations are met.
  • Develop and maintain APM templates and master schedules.
  • Manage the day-to-day planning, operations, and problem-solving for assigned areas.
  • Communicate effectively with staff, managers, and physicians to ensure daily performance expectations are communicated and met.

Requirements:

  • Associate's Degree or Bachelor's Degree preferred.
  • 3+ years of medical office experience or equivalent experience.
  • Must successfully complete/pass EMR training/tests.

About Penn Medicine:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.



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