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Patient Services Coordinator
2 months ago
HSS is a leading healthcare organization seeking a highly skilled Patient Services Coordinator to join our Department of Medicine team. As a key member of our administrative team, you will play a critical role in ensuring the smooth operation of our physician practices.
Responsibilities- Coordinate day-to-day administrative operations of multiple physician practices
- Provide exceptional customer service and support to patients and physicians
- Manage physician clinical, research, and administrative schedules
- Assist with urgent patient issues and manage physician/patient correspondence
- Provide administrative support for physician dictation activity and compile expense reports
- Maintain inventory of office supplies and order supplies as needed
- Provide backup support to other roles in the department as needed
- Superior written and oral communication skills
- Exceptional customer service and interpersonal skills
- Proven track record of building and maintaining productive working relationships with physicians
- Ability to work collaboratively as part of a team
- Detail-oriented with ability to multi-task
- Strong critical thinking and organizational skills
- Demonstrated ability to take initiative and ownership over one's work
- Aptitude for problem-solving
- Consistently displays a positive attitude towards one's work and work environment
- Consistently displays professional appearance
- Experience with Epic preferred; strong computer skills required
- In-depth understanding of medical office workflows, systems, and processes
- Knowledge of healthcare and health insurance, preferred
- Familiarity with medical terminology, preferred
- Bachelor's degree preferred, associate's degree required
HSS is a dynamic and innovative organization that offers a competitive salary and benefits package, as well as opportunities for growth and professional development.
