Patient Engagement Coordinator

1 week ago


Seattle, Washington, United States Providence Health & Service Full time
Position Overview

The role encompasses a range of administrative and support functions within both primary care and specialized departments. Key duties involve overseeing patient referrals, managing patient registrations (when applicable), scheduling appointments, document scanning, and delivering exceptional customer service. Responsibilities also include answering phone calls, welcoming visitors, and performing various clerical tasks. Additional tasks involve ordering and maintaining office supplies, providing backup support services, and collecting co-payments. This position requires the coordination of multiple same-day patient appointments across different specialties and arranging interpreter services as necessary. Other clinic-related responsibilities may be assigned as needed.

Why Join Our Team?

At Providence Health & Services, we recognize that our caregivers are invaluable. We foster a culture centered on patient-focused, holistic care that emphasizes understanding, commitment, and mutual respect. Your contributions are essential, and we believe in empowering our team members to inspire and retain the best talent.

Required Qualifications:
  • Minimum of 1 year experience in a medical or healthcare environment; or 2 years in a customer service role.
  • At least 6 months of recent experience as a receptionist or in a front desk capacity.
Preferred Qualifications:
  • 3 months of relevant experience managing recurring appointments.
  • Familiarity with medical terminology and basic medical record processes.
Why Choose Providence?

We offer an array of benefits designed to support your well-being, professional growth, and financial security. Our commitment to your health allows you to focus on our mission of advocating, educating, and providing extraordinary care.

About Us

Providence Health & Services is dedicated to our promise of "Know me, care for me, ease my way." Working within our organization means that no matter your role, we will support you in your career journey, enabling you to support others effectively. We are proud to offer competitive benefits and cultivate an inclusive workplace where diversity is celebrated, and every individual is valued, heard, and respected. Together, our extensive team serves in numerous hospitals, clinics, and health services across multiple states, continuing our legacy of serving the community with compassion and excellence.

About the Team

Providence Physician Enterprise (PE) is a service line dedicated to delivering quality, compassionate, and coordinated care to patients across several states. Our collective medical groups and affiliated practices represent one of the largest healthcare networks in the country, comprising thousands of providers and clinics.

Providence is an Equal Opportunity Employer committed to fostering a diverse workforce and ensuring that all employees work in an environment free from discrimination and harassment.

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