Client Relationship Manager

2 weeks ago


Lake Forest, California, United States EV Connect Full time

EV Connect is seeking a Client Relationship Manager to enhance their team.

The successful candidate will possess a background in client relations, account oversight, or sales, coupled with a strong enthusiasm for the electric vehicle sector.

Primary Responsibilities:

  • Engage proactively with clients
  • Serve as the primary liaison for site hosts
  • Anticipate and manage SaaS renewal processes
  • Identify and mitigate risks associated with client accounts
  • Analyze usage patterns and uncover upsell prospects
  • Deliver training and ongoing support for clients

Additional Duties:

  • Interact with key decision-makers at the corporate level
  • Contribute to quarterly performance reviews
  • Champion key customers within the organization
  • Explore new business avenues with existing clientele

Qualifications:

  • 2 - 5+ years in a client-facing capacity
  • Experience in a leadership role with clients is advantageous
  • Strong business insight and strategic mindset
  • Capability to prioritize tasks and collaborate effectively within a team
  • Familiarity with CRM systems; experience with HubSpot is a plus

About EV Connect:

EV Connect is dedicated to advancing electricity as a viable transportation fuel. They offer an open charging platform that streamlines the management of charging stations while delivering exceptional customer service.

Founded in 2010, EV Connect is part of Schneider Electric and caters to clients across the United States and internationally.

Benefits: Paid time off, health insurance, 401k, and remote work options.

-EV Connect is an Equal Opportunity Employer-


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