Patient Service Representative
1 day ago
Axia Women's Health is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and support.
Key Responsibilities- Front Desk Operations: Greet patients and visitors, manage patient flow, and direct them to the appropriate areas.
- Registration and Scheduling: Perform registration functions, schedule patient appointments, and finalize patient schedules.
- Communication: Answer phone calls, respond to messages, and communicate with patients and medical staff in a professional and courteous manner.
- Financial Transactions: Collect and record copays, explain financial requirements to patients, and maintain accurate records.
- Confidentiality and HIPAA Compliance: Maintain confidentiality and adhere to infection control/safety guidelines and confidentiality policies.
- Excellent Communication Skills: Ability to communicate effectively with patients, medical staff, and other stakeholders.
- Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.
- Flexibility and Adaptability: Ability to adapt to changing priorities and business needs.
- Customer Service Skills: Ability to provide exceptional customer service and support to patients and medical staff.
- Competitive Salary and Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth and Development: Opportunities for professional growth and development, including training and education programs.
- Collaborative and Supportive Work Environment: Collaborative and supportive work environment with a team of dedicated healthcare professionals.
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