Patient Service Coordinator

4 days ago


Carmel, Indiana, United States UnitedHealth Group Full time
About the Role

As a Patient Service Representative at UnitedHealth Group, you will play a vital role in delivering exceptional patient care and support. Your primary responsibilities will include:

  • Welcoming patients and ensuring a smooth check-in process
  • Verifying patient information and insurance details
  • Managing medical records and maintaining confidentiality
  • Scheduling appointments and coordinating with healthcare providers
  • Providing excellent customer service and responding to patient inquiries
  • Collecting co-pays and outstanding balances
  • Performing referral documentation and other administrative tasks
Why Choose UnitedHealth Group?

We offer a comprehensive benefits package, including:

  • Competitive base pay
  • A full and comprehensive benefit program
  • Performance rewards and recognition
  • A management team committed to your success

Some of our benefits include:

  • Generous Paid Time Off and 8 Paid Holidays
  • Medical Plan options with Health Spending Account or Health Savings Account
  • Dental, Vision, Life, and AD&D Insurance
  • 401(k) Savings Plan and Employee Stock Purchase Plan
  • Education Reimbursement and Employee Discounts
  • Employee Assistance Program and Employee Referral Bonus Program
  • Voluntary Benefits, including pet insurance and legal insurance
Requirements

To be successful in this role, you will need:

  • A High School Diploma or equivalent
  • At least 1 year of experience in a medical front office position
  • Proficiency in EMR software and Microsoft Office
  • Knowledge of medical terminology and strong communication skills
About UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe in creating a culture of diversity, equity, and inclusion, where everyone has the opportunity to thrive. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes.



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